Evaluation of the service quality of container ports by importance-performance analysis
Download
Download
Download
Full text for this resource is not available from the Research Repository.
Export
Lee, Taewoo and Hu, KC (2012) Evaluation of the service quality of container ports by importance-performance analysis. International Journal of Shipping and Transport Logistics, 4 (3). 197 - 197. ISSN 1756-6517
Dimensions Badge
Altmetric Badge
| Item type | Article |
| URI | https://vuir.vu.edu.au/id/eprint/31946 |
| DOI | https://doi.org/10.1504/IJSTL.2012.047479 |
| Official URL | http://www.inderscienceonline.com/doi/full/10.1504... |
| Subjects | Historical > FOR Classification > 1503 Business and Management Historical > FOR Classification > 1507 Transportation and Freight Services Historical > Faculty/School/Research Centre/Department > College of Business Historical > Faculty/School/Research Centre/Department > Institute for Logistics and Supply Chain Management (ILSCM) |
| Keywords | importance-performance analysis; port service quality; Kano two-dimensional quality model; eISSN: 1756-6525 |
| Citations in Scopus | 25 - View on Scopus |
| Download/View statistics | View download statistics for this item |
CORE (COnnecting REpositories)