A Practical Evaluation of an Adult Financial Literacy Programme

Full text for this resource is not available from the Research Repository.

Tippet, John and Kluvers, Ron (2007) A Practical Evaluation of an Adult Financial Literacy Programme. International review of business research papers, 3 (2). pp. 442-455. ISSN 1832-9543


This paper reports on an evaluation of Money Minded, which is an adult financial literacy programme developed by the ANZ Bank. The evaluation is with respect to the satisfaction of workshop participants with the MoneyMinded programme. While an evaluation had already been conducted by Russell, Brooks and Nair (2005) using a cross-section of the general population, the current study was undertaken with staff of five not-for-profit organisations. The rationale for the presentation of Money Minded to NFP staff is that it would equip them to provide financial literacy education to their clients. Hence, the evaluation reported in this paper is unique because it is concerned with an evaluation of a financial literacy programme from the point of view of prospective facilitators, not end-users, of the programme. Three null hypotheses were tested to determine: whether the programme was perceived to have provided a benefit to participants, whether participants considered the topics of the programme to be satisfactory, and whether participants were satisfied with the programme. The first and second null hypotheses were tested using percentages of the responses. The third null hypothesis was tested using a discriminant analysis model to distinguish between those workshop participants who were satisfied with the MoneyMinded programme and those who were not. Predictor variables in the model that were significant are “the presenter” and “main language used by the participant”. An older male presenter compared with a middle-aged female presenter, and a language (on the part of workshop participants) other than English, resulted in the highest level of dissatisfaction with the programme.

Item type Article
URI https://vuir.vu.edu.au/id/eprint/3423
Official URL http://www.bizresearchpapers.com/Tippet.pdf
Subjects Historical > Faculty/School/Research Centre/Department > School of Economics and Finance
Historical > FOR Classification > 1502 Banking, Finance and Investment
Historical > SEO Classification > 9001 Financial Services
Keywords ResPubID13168, Money Minded, adult financial literacy programme, ANZ Bank, participant satisfaction, not-for-profit organizations, financial literacy education
Download/View statistics View download statistics for this item

Search Google Scholar

Repository staff login