Adding Value to SMEs in the Courier Industry by Adopting a Web-Based Service Delivery Model

Download

Full text for this resource is not available from the Research Repository.

Export

Darbyshire, Paul (2008) Adding Value to SMEs in the Courier Industry by Adopting a Web-Based Service Delivery Model. Electronic Commerce in Organizations, 6 (4). pp. 47-76. ISSN 1539-2937

Abstract

This paper examines the roles of electronic commerce in assisting businesses to develop and maintain their business-to-consumer relations.

Dimensions Badge

Altmetric Badge

Item type	Article
URI	https://vuir.vu.edu.au/id/eprint/3587
DOI	10.4018/jeco.2008100104
Subjects	Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems Historical > FOR Classification > 0806 Information Systems Historical > SEO Classification > 8902 Computer Software and Services
Keywords	ResPubID15749. electronic commerce, businesses, business-to-consumer relations (B2C), customer behaviour
Citations in Scopus	1 - View on Scopus
Download/View statistics	View download statistics for this item