The Adoption and Use of Business Intelligence Solutions in Australia

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Hawking, Paul, Foster, Susan and Stein, Andrew (2008) The Adoption and Use of Business Intelligence Solutions in Australia. International Journal of Intelligent Systems Technologies and Applications, 4 (3/4). pp. 327-340. ISSN 1740-8865


The global Enterprise Resource Planning (ERP) systems industry blossomed in the 1990s automating back office operations. These systems have now become essential infrastructure for many companies. These companies are now extending these transaction-based systems to support more strategic and complex decisions. Accordingly, the ERP vendors have developed a range of solutions focusing on Business Intelligence (BI) in various functional areas. However, the question must be asked is there an evolutionary nature to the adoption and use of these various solutions similar to that which occurred with ERP systems. This paper adopts a two pronged research methodology to investigate the adoption of BI solutions in Australian companies. The first methodology involved a web-based survey to identify BI implementation patterns. This was then expanded upon using a case study approach. The research identified an evolutionary maturity to how BI solutions are adopted in Australian companies.

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Item type Article
DOI 10.1504/IJISTA.2008.017276
Subjects Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > FOR Classification > 0806 Information Systems
Historical > SEO Classification > 8902 Computer Software and Services
Keywords ResPubID15752, Enterprise Resource Planning (ERP), Business Intelligence (BI)
Citations in Scopus 9 - View on Scopus
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