Universal standards for the concept of trust in online dispute resolution systems in e-commerce disputes

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Abedi, F, Zeleznikow, John ORCID: 0000-0002-8786-2644 and Bellucci, E (2019) Universal standards for the concept of trust in online dispute resolution systems in e-commerce disputes. International Journal of Law and Information Technology, 27 (3). pp. 209-237. ISSN 0967-0769

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Item type Article
URI https://vuir.vu.edu.au/id/eprint/40005
DOI https://doi.org/10.1093/ijlit/eaz005
Official URL https://academic.oup.com/ijlit/article-abstract/27...
Subjects Current > FOR Classification > 0899 Other Information and Computing Sciences
Current > FOR Classification > 1801 Law
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords electronic commerce; disputes; dispute resolution; ODR systems; e-commerce; trust; fairness; ethics
Citations in Scopus 2 - View on Scopus
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