Universal standards for the concept of trust in online dispute resolution systems in e-commerce disputes

Abedi, F, Zeleznikow, John ORCID: 0000-0002-8786-2644 and Bellucci, E (2019) Universal standards for the concept of trust in online dispute resolution systems in e-commerce disputes. International Journal of Law and Information Technology, 27 (3). pp. 209-237. ISSN 0967-0769

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This is a pre-copyedited, author-produced version of an article accepted for publication in International Journal of Law and Information Technology following peer review. The version of record is available online.

Item type Article
URI https://vuir.vu.edu.au/id/eprint/40005
DOI https://doi.org/10.1093/ijlit/eaz005
Official URL https://academic.oup.com/ijlit/article-abstract/27...
Subjects Historical > FOR Classification > 0899 Other Information and Computing Sciences
Historical > FOR Classification > 1801 Law
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords electronic commerce; disputes; dispute resolution; ODR systems; e-commerce; trust; fairness; ethics
Citations in Scopus 3 - View on Scopus
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