Knowledge Management as Perceived by Quality Practitioners

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Waddell, Dianne and Stewart, Deb (2008) Knowledge Management as Perceived by Quality Practitioners. The TQM Journal, 20 (1). pp. 31-44. ISSN 1754-2731


This paper seeks to explore the relationship between knowledge management and quality management with a particular focus on the role of quality culture. The paper also aims to address the assumption that as knowledge management reaches its maturity, in terms of acceptance as an important part of doing business in the modern world, quality will again become the mantra of successful companies.

Item type Article
Official URL
Subjects Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > RFCD Classification > 350000 Commerce, Management, Tourism and Services
Historical > SEO Classification > 9104 Management and Productivity
Keywords ResPubID14486. knowledge management, KM, quality management, quality culture
Citations in Scopus 21 - View on Scopus
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