Hotel efficiency: a bootstrapped metafrontier approach

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Assaf, Albert, Barros, Carlos Pestana ORCID: 0000-0002-5863-2874 and Josiassen, Alexander (2010) Hotel efficiency: a bootstrapped metafrontier approach. International Journal of Hospitality Management, 29 (3). pp. 468-475. ISSN 0278-4319


This paper introduces the metafrontier concept to account for the environmental and technological differences between various hotels groups. The interesting feature of the model is that it ensures that heterogeneous hotels are compared based on one homogenous technology. We test the model using a panel data sample of 78 Taiwanese hotels. The results clearly indicate that the size, ownership, and classification of a particular hotel have a significant impact on its efficiency. More implications of the results are provided.

Item type Article
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Subjects Historical > Faculty/School/Research Centre/Department > School of Hospitality Tourism and Marketing
Historical > FOR Classification > 1504 Services
Historical > SEO Classification > 9104 Management and Productivity
Keywords ResPubID17821. metafrontier, hotels, hotel efficiency, data envelopment analysis, DEA, Taiwan, Taiwanese
Citations in Scopus 119 - View on Scopus
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