Why Do Consumers Review Doctors Online? Topic Modeling Analysis of Positive and Negative Reviews on an Online Health Community in China
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Pang, Patrick ORCID: 0000-0002-8820-5443 and Liu, Libo (2020) Why Do Consumers Review Doctors Online? Topic Modeling Analysis of Positive and Negative Reviews on an Online Health Community in China. In: Hawaii International Conference on System Sciences 2020, 7 Jan 2020 - 10 Jan 2020, Maui, Hawaii, USA.
Item type | Conference or Workshop Item (Paper) |
URI | https://vuir.vu.edu.au/id/eprint/42394 |
Official URL | http://hdl.handle.net/10125/63826 |
ISBN | 9780998133133 |
Subjects | Current > FOR (2020) Classification > 3599 Other commerce, management, tourism and services Current > FOR (2020) Classification > 4609 Information systems Current > Division/Research > Institute for Sustainable Industries and Liveable Cities |
Keywords | online reviews; e-health; patients; health consumers; online health consultation platform; online health communities; China |
Citations in Scopus | 11 - View on Scopus |
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