Why Do Consumers Review Doctors Online? Topic Modeling Analysis of Positive and Negative Reviews on an Online Health Community in China

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Pang, Patrick ORCID: 0000-0002-8820-5443 and Liu, Libo (2020) Why Do Consumers Review Doctors Online? Topic Modeling Analysis of Positive and Negative Reviews on an Online Health Community in China. In: Hawaii International Conference on System Sciences 2020, 7 Jan 2020 - 10 Jan 2020, Maui, Hawaii, USA.

Item type Conference or Workshop Item (Paper)
URI https://vuir.vu.edu.au/id/eprint/42394
Official URL http://hdl.handle.net/10125/63826
ISBN 9780998133133
Subjects Current > FOR (2020) Classification > 3599 Other commerce, management, tourism and services
Current > FOR (2020) Classification > 4609 Information systems
Current > Division/Research > Institute for Sustainable Industries and Liveable Cities
Keywords online reviews; e-health; patients; health consumers; online health consultation platform; online health communities; China
Citations in Scopus 5 - View on Scopus
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