The Need of an Optimal QoS Repository and Assessment Framework in Forming a Trusted Relationship in Cloud: A Systematic Review

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Alghamdi, Ahmed, Hussain, Walayat ORCID: 0000-0003-0610-4006, Alharthi, Abdulaziz and Almusheqah, Abdulla Badar (2017) The Need of an Optimal QoS Repository and Assessment Framework in Forming a Trusted Relationship in Cloud: A Systematic Review. In: 14th IEEE International Conference on e-Business Engineering (ICEBE), 4 Nov - 6 Nov 2017, Shanghai, China.

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Item type Conference or Workshop Item (Paper)
URI https://vuir.vu.edu.au/id/eprint/43374
DOI https://doi.org/10.1109/ICEBE.2017.55
Official URL https://ieeexplore.ieee.org/document/8119167
ISBN 978-1-5386-1412-9
Subjects Current > FOR (2020) Classification > 4606 Distributed computing and systems software
Current > Division/Research > VU School of Business
Keywords cloud services, cloud computing, Quality of Service, QoS, customer relationship management, CRM, service level agreements, SLAs
Citations in Scopus 12 - View on Scopus
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