Formulating and managing viable SLAs in cloud computing from a small to medium service provider's viewpoint: a state-of-the-art review

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Hussain, Walayat ORCID: 0000-0003-0610-4006, Hussain, FK, Hussain, OK, Damiani, Ernesto and Chang, E (2017) Formulating and managing viable SLAs in cloud computing from a small to medium service provider's viewpoint: a state-of-the-art review. Information Systems, 71. pp. 240-259. ISSN 0306-4379

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Item type Article
URI https://vuir.vu.edu.au/id/eprint/43376
DOI https://doi.org/10.1016/j.is.2017.08.007
Official URL https://reader.elsevier.com/reader/sd/pii/S0306437...
Subjects Current > FOR (2020) Classification > 4609 Information systems
Current > Division/Research > VU School of Business
Keywords SLA, service level agreement, service providers, cloud computing, marketing
Citations in Scopus 33 - View on Scopus
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