An Actor-Network Analysis of a Case of Development and Implementation of IT Strategy

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Iyamu, Tiko and Tatnall, Arthur (2009) An Actor-Network Analysis of a Case of Development and Implementation of IT Strategy. International Journal of Actor-Network Theory and Technological Innovation, 1 (4). pp. 35-52. ISSN 1942-535X

Abstract

Increasingly, many organisations are highly dependant on support from Information Technology (IT). Even though Carr has controversially argued that IT does not matter, there seems to be prima facie evidence that even the most ambitious business vision still needs IT to enable it. As such, there has been much focus and emphasis on technologies, and less attention on non-technical components in the development and implementation of IT strategy. This study is focused on the connection between the technical and nontechnical, including the relationships between actors in the development and implementation of IT strategy. This article describes how Actor-Network Theory (ANT) was employed to investigate the impact of non-technical factors on the development and implementation of IT strategy in an organisation. ANT was used as it can provide a useful perspective on the importance of relationships between both human and non-human actors. Another example: design and implementation of a B-B web portal, is offered for comparison.

Item type Article
URI https://vuir.vu.edu.au/id/eprint/4357
Subjects Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Current > FOR Classification > 0806 Information Systems
Historical > SEO Classification > 8902 Computer Software and Services
Keywords ResPubID17291, actor network theory, development, implementation, IT Strategy, technical, non-technical
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