An integrated customer knowledge management framework for academic libraries
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Daneshgar, Farhad ORCID: 0000-0002-0356-0981 and Parirokh, Mehri (2012) An integrated customer knowledge management framework for academic libraries. Library Quarterly, 82 (1). pp. 7-28. ISSN 0024-2519
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Item type | Article |
URI | https://vuir.vu.edu.au/id/eprint/43778 |
DOI | 10.1086/662943 |
Official URL | https://www.journals.uchicago.edu/doi/10.1086/6629... |
Subjects | Current > FOR (2020) Classification > 3599 Other commerce, management, tourism and services Current > FOR (2020) Classification > 4601 Applied computing Current > Division/Research > VU School of Business |
Keywords | academic libraries, library services, innovation, client knowledge |
Citations in Scopus | 10 - View on Scopus |
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