An integrated customer knowledge management framework for academic libraries

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Daneshgar, Farhad ORCID: 0000-0002-0356-0981 and Parirokh, Mehri (2012) An integrated customer knowledge management framework for academic libraries. Library Quarterly, 82 (1). pp. 7-28. ISSN 0024-2519

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Item type Article
URI https://vuir.vu.edu.au/id/eprint/43778
DOI https://doi.org/10.1086/662943
Official URL https://www.journals.uchicago.edu/doi/10.1086/6629...
Subjects Current > FOR (2020) Classification > 3599 Other commerce, management, tourism and services
Current > FOR (2020) Classification > 4601 Applied computing
Current > Division/Research > VU School of Business
Keywords academic libraries, library services, innovation, client knowledge
Citations in Scopus 8 - View on Scopus
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