Representation of knowledge in Information Technology Service Capability Maturity Model (IT Service CMM)

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Daneshgar, Farhad ORCID: 0000-0002-0356-0981, Ramarathinam, K and Ray, PK (2008) Representation of knowledge in Information Technology Service Capability Maturity Model (IT Service CMM). In: RCIS 2008, 3 Jun 2008 - 6 Jun 2008, Marrakech, Morocco.

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Item type Conference or Workshop Item (Paper)
URI https://vuir.vu.edu.au/id/eprint/43798
DOI 10.1109/RCIS.2008.4632110
Official URL https://ieeexplore.ieee.org/document/4632110
ISBN 9781424416776
Subjects Current > FOR (2020) Classification > 4609 Information systems
Current > Division/Research > College of Science and Engineering
Keywords IT service management; knowledge representation; knowledge sharing; collaboration; awareness
Citations in Scopus 5 - View on Scopus
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