Representation of knowledge in Information Technology Service Capability Maturity Model (IT Service CMM)
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Daneshgar, Farhad ORCID: 0000-0002-0356-0981 (external link), Ramarathinam, K and Ray, PK (2008) Representation of knowledge in Information Technology Service Capability Maturity Model (IT Service CMM). In: RCIS 2008, 3 Jun 2008 - 6 Jun 2008, Marrakech, Morocco.
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Item type | Conference or Workshop Item (Paper) |
URI | https://vuir.vu.edu.au/id/eprint/43798 |
DOI | 10.1109/RCIS.2008.4632110 (external link) |
Official URL | https://ieeexplore.ieee.org/document/4632110 (external link) |
ISBN | 9781424416776 |
Subjects | Current > FOR (2020) Classification > 4609 Information systems Current > Division/Research > College of Science and Engineering |
Keywords | IT service management; knowledge representation; knowledge sharing; collaboration; awareness |
Citations in Scopus | 5 - View on Scopus (external link) |
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