The Effect On Motivation of A Change in Rewards

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Kluvers, Ron and Tippet, John (2009) The Effect On Motivation of A Change in Rewards. International Review of business Research Papers, 5 (5). pp. 147-159. ISSN 1837-5685 (Print), 1832-9543 (Online)


The aim of this study is to understand the impact of the introduction of an extrinsic motivator on the motivation of staff, on staff collegiality, and on staff attitudes toward service to clients. An important aspect of the study is that the motivational effect of an extrinsic reward is examined in an organisation made up of two “units” in which the staff of one unit are eligible to receive a performance bonus while staff of the other unit are not. The organisation in question provides services for people with disabilities. A Lifestyles unit provides training in life-skills for people with intellectual disabilities while an Employment unit finds employment for disabled people. The Employment unit was faced with a changed funding model introduced by the Australian Federal Government.

Item type Article
Official URL
Subjects Historical > Faculty/School/Research Centre/Department > School of Economics and Finance
Historical > FOR Classification > 1503 Business and Management
Historical > SEO Classification > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
Keywords ResPubID17153, intrinsic rewards, extrinsic rewards, motivation, not-for-profit organisations
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