Developing user centric intelligent online dispute resolution systems

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Zeleznikow, John ORCID: 0000-0002-8786-2644 (2022) Developing user centric intelligent online dispute resolution systems. In: Contemporary Trends in Conflict and Communication: Technology and Social Media. Katz Jameson, J and Hannah, MF, eds. De Gruyter, pp. 259-273.

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Item type Book Section
DOI 10.1515/9783110687262-016
Official URL
ISBN 9783110687217
Subjects Current > FOR (2020) Classification > 4602 Artificial intelligence
Current > FOR (2020) Classification > 4609 Information systems
Current > Division/Research > Institute for Health and Sport
Keywords artificial intelligence; technology assisted dispute resolution; case management; triaging; advisory tools; communication tools; decision support tools; drafting software
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