Privacy concerns versus personalisation benefits in social robot acceptance by employees: A paradox theory — Contingency perspective

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Khaksar, SMS, Shahmehr, Fatemeh S, Miah, Shah Jahan ORCID: 0000-0002-3783-8769, Daim, Tugrul and Ozdemir, Dilek (2024) Privacy concerns versus personalisation benefits in social robot acceptance by employees: A paradox theory — Contingency perspective. Technological Forecasting and Social Change, 198. ISSN 0040-1625

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Item type Article
URI https://vuir.vu.edu.au/id/eprint/48179
DOI 10.1016/j.techfore.2023.123034
Official URL https://www.sciencedirect.com/science/article/pii/...
Subjects Current > FOR (2020) Classification > 4608 Human-centred computing
Current > Division/Research > Institute for Sustainable Industries and Liveable Cities
Keywords robots; service personalisation; paradox mindset; technology acceptance
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