The Best Exponents of Corporate Social Responsibility and Organisation Behaviour

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Manzoni, Alex and Islam, Sardar M. N (2009) The Best Exponents of Corporate Social Responsibility and Organisation Behaviour. In: 2009 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM 2009). IEEE, Hong Kong, pp. 344-348.


This study shows how an optimisation model DEA can be applied to corporate social responsibility in the company-wide capability for people, processes, and resources to meet social obligations to all stakeholders under the guise of corporate citizenship. The data used are the sanitized scores of the empirical results from an Australian bank study. The DEA model was able to identify 11 decision making units, from a cohort of 231, that were leading exponents of the behavioural characteristics required to be rated 100% for satisfying corporate social responsibility criteria. The firm could use such findings to investigate why these units succeeded so well when others floundered and this analysis can provide valuable information for developing an efficient organizational structure for the company for achieving good corporate governance. Proceedings of a meeting held 8-11 December 2009, Hong Kong

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Additional Information
Item type Book Section
DOI 10.1109/IEEM.2009.5373343
Official URL
ISBN 9781424448692 (print) 9781424448708 (online)
Subjects Historical > FOR Classification > 1402 Applied Economics
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > SEO Classification > 9199 Other Economic Framework
Historical > Faculty/School/Research Centre/Department > Centre for Strategic Economic Studies (CSES)
Keywords ResPubID17973, corporate social responsibility, optimisation, data envelopment analysis
Citations in Scopus 0 - View on Scopus
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