Empowering Multicultural Australian Communities through the Use and Application of ICT

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O'Mara, Ben (2009) Empowering Multicultural Australian Communities through the Use and Application of ICT. In: CIRN 2009: Empowering communities: learning from community informatics practice. 4-6 November 2009 Monash University Prato Centre, Italy. Stillman, Larry, Johanson, Graeme and Denison, Tom, eds. Monash University, Centre for Community Networking Research, Caufield East, Victoria.


This paper explores the role, challenges and opportunities of using new and emerging forms of technology to empower communities from culturally and linguistically diverse (CALD) backgrounds. For the purposes of this paper, the term ‘CALD’ refers to people such as immigrants and refugees who settle in Australia and come from diverse linguistic, cultural, economic and social backgrounds. It draws on a review of relevant literature and Information Communication Technology (ICT) initiatives in the area, and a meta-analysis of research projects that have involved communities such as the Vietnamese, Sudanese and Samoan living in the Western region of metropolitan Melbourne, Australia. From a community perspective it reports on how these communities use and access ICT, and what ICT supported initiatives would be effective in communicating information, such as messages of health and wellbeing. This paper also identifies barriers and important factors to consider when using ICT with CALD communities to initiate social change. In order to counter a technologically deterministic and ‘one way’ transmission of information, this paper argues for a communally driven and culturally sensitive use and application of ICT to empower CALD communities in Australia.

Item type Book Section
URI https://vuir.vu.edu.au/id/eprint/5612
Official URL http://www.ccnr.infotech.monash.edu.au/assets/docs...
ISBN 9780958105859
Subjects Historical > Faculty/School/Research Centre/Department > Institute for Community, Ethnicity and Policy Alternatives (ICEPA)
Historical > FOR Classification > 1005 Communications Technologies
Historical > SEO Classification > 9502 Communication
Keywords ResPubID18166, refugee, migrant, information communication technology, cultural and linguistic diversity, empowerment, Australia
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