Visitor Management for Festivals and Events

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Yeoman, Ian, Robertson, Martin and McMahon-Beattie, Una (2004) Visitor Management for Festivals and Events. In: Festival and Events Management : An International Arts and Culture Perspective. Yeoman, Ian, Robertson, Martin, Ali-Knight, J, Drummond, Siobhan and McMahon-Beattie, Una, eds. Elsevier Butterworth-Heinemann, Amsterdam, The Netherlands , pp. 65-79.

Item type Book Section
ISBN 9780750658720
Subjects Historical > FOR Classification > 1506 Tourism
Historical > Faculty/School/Research Centre/Department > School of Hospitality Tourism and Marketing
Keywords ResPubID18505, managing festival visitors, crowd management, festival venues, visitor management, service quality, service cost
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