Singing the same song: translating HRM messages across management hierarchies in Australian hospitals

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Stanton, Pauline, Young, Suzanne, Bartram, Timothy and Leggat, Sandra G (2010) Singing the same song: translating HRM messages across management hierarchies in Australian hospitals. International Journal of Human Resource Management, 21 (4). pp. 567-581. ISSN 0958-5192 (print), 1466-4399 (online)

Abstract

This paper reports the findings of case study research exploring the strength of the HR system in three Australian public hospitals from the perspective of senior, middle and line managers, and HR practitioners. The study explored how HRM is understood, interpreted, and operationalized across the management hierarchy. The findings suggest that the role of the CEO is crucial in providing HR legitimacy, leadership and resources that create a distinctive HR system, and in nurturing within group agreement and consensus among the senior executive team on the role of HR. In turn, senior managers need to translate consistent HR messages throughout the management hierarchy and provide lower level managers with the formal and informal direction, support and empowerment to operationalize HR strategy.

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Item type Article
URI https://vuir.vu.edu.au/id/eprint/6971
DOI https://doi.org/10.1080/09585191003612075
Official URL http://www.tandfonline.com/doi/pdf/10.1080/0958519...
Subjects Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > FOR Classification > 1503 Business and Management
Historical > SEO Classification > 9104 Management and Productivity
Keywords ResPubID20912, healthcare, HR practices, HR strength, management hierarchy
Citations in Scopus 105 - View on Scopus
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