Operational performance analysis of a public hospital laboratory

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Ahsan, Kamrul and Azeem, Abdullahil (2010) Operational performance analysis of a public hospital laboratory. International Journal of Information Systems in the Service Sector, 2 (4). pp. 22-38. ISSN 1935-5688


Efficient utilization of scarce resources is an issue for any healthcare system. In developing countries, proper tools, techniques, and resources must be widely used in healthcare operational planning. Considering the necessity of effective resource planning, this study focuses on the rural healthcare system of Bangladesh and concentrates on the sub-district government hospital laboratory. The authors’ determine possible ways to improve operations of laboratory facilities. To analyze existing system efficiency, sample laboratory data is fed into a simulation model. This paper identifies several possible ways for future expansion and suggests using simulation for better planning and analysis.

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Additional Information

Online ISSN: 1935-5696

Item type Article
URI https://vuir.vu.edu.au/id/eprint/7525
DOI 10.4018/jisss.2010100102
Subjects Historical > FOR Classification > 0806 Information Systems
Historical > FOR Classification > 1117 Public Health and Health Services
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Keywords ResPubID21776. public hospital laboratories, laboratory, rural healthcare system, public health operations, resource utilisation, service operations, simulation, Bangladesh
Citations in Scopus 3 - View on Scopus
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