Cross-functional decision support systems for a supplier selection problem

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Miah, Shah Jahan and Huth, M (2011) Cross-functional decision support systems for a supplier selection problem. International Journal of Management and Decision Making (IJMDM), 11 (3-4). pp. 217-230. ISSN 1462-4621 (print), 1741-5187 (online)


In supply chain management, how to determine appropriate suppliers has been a key challenge in strategic decision making. Supply chain managers need to explore options in selecting suitable suppliers that best fulfil the requirements in a competitive environment. This article focuses on how the supplier selection process can be delegated to different organisational levels and to different functional or divisional units within a company. We demonstrate how this de-centrally executed selection process can be supported by a new type of decision support system (DSS) platform, in which cross functional decision making on different managerial levels can be supported. We demonstrate the effectiveness of this type of DSS for supplier selection using a widely used multi-attribute utility approach. The applicability of such an approach will be demonstrated using a subset of sample data from a real-world project.

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Item type Article
DOI 10.1504/IJMDM.2011.040700
Subjects Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Keywords ResPubID22725, supplier selection, SCM, supply chain management, decision support systems, cross functional systems, supply chain managers, competitive environments, organisational levels, functional units, divisional units, decentralisation, selection processes, managerial levels, multi-attribute decision making
Citations in Scopus 4 - View on Scopus
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