A Classification of Mobile Tourism Applications

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Karanasios, Stan, Burgess, Stephen and Sellitto, Carmine (2012) A Classification of Mobile Tourism Applications. In: Global Hospitality and Tourism Management Technologies. de Pablos, Patricia Ordóñez, Tennyson, Robert and Zhao, Jingyuan, eds. Business Science Reference, Hershey, Pa., pp. 165-177.

Abstract

This chapter introduces mobile technology and discusses its emergence in the tourism industry. As has been the case with other Information Communication Technologies (ICTs), tourism has manifested as one of the most well suited sectors to mobile technology and mobile applications. In contrast to other ICTs in the tourism domain however, mobile applications are capable of enhancing the tourist experience at the destination, creating a paradigm shift in how information is accessed and digested, and transactions performed. Nonetheless, little is known concerning how mobile technologies are changing the landscape of tourism and tourist behaviour and the content offered by tourism applications. In order to address the scarcity of research in this emergent area this paper focuses on mobile applications in the tourism industry and based on a literature survey proposes a framework for evaluating mobile tourism applications.

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Item type Book Section
URI https://vuir.vu.edu.au/id/eprint/8844
DOI https://doi.org/10.4018/978-1-61350-041-5.ch011
ISBN 9781613500415 (print), 9781613500422 (online)
Subjects Historical > FOR Classification > 0806 Information Systems
Historical > FOR Classification > 1506 Tourism
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > SEO Classification > 9003 Tourism
Keywords ResPubID23344, IT, ICT, communication, mobile technology, mobile applications
Citations in Scopus 12 - View on Scopus
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