The sharp end: Real life challenges in a complex activity space

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Thomas, Keith and Walker, Allan (2010) The sharp end: Real life challenges in a complex activity space. Journal of Public Affairs, 10 (3). pp. 186-199. ISSN 1479-1854


In this paper, the authors suggest that many forces are at play beneath the public face of organizations and that there are particular tensions when policy rhetoric enounters the organizational and leadership reality. These contextual tensions are inherent in most activity, but most evident at the sharp end of leadership, the operational end, where policies are made, values enacted and practices evidenced. The so-called 'crisis of leadership ethics' is analysed.

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Special issue paper

Item type Article
DOI 10.1002/pa.354
Official URL
Subjects Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Keywords ResPubID23031, sharp end of leadership, leadership ethics, organizational behaviour, education policy, activity space, depersonalization
Citations in Scopus 1 - View on Scopus
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