O'Mara, Ben, Gil, Gurjeet K, Donahoo, Daniel and Babacan, Hurriyet (2012) Digital technology, diabetes and culturally and linguistically diverse communities: A case study with elderly women from the Vietnamese community. Health Education Journal, 71 (4). pp. 491-503. ISSN 0017-8969 (print) 1748-8176 (online)

Abstract

Digital technology was used to improve diabetes awareness information with elderly Vietnamese women, demonstrating the potential for application with others from CALD communities. A framework was designed to address the needs of CALD community members to self-manage chronic conditions using innovative digital technology strategies. This was based on a literature review and 20 consultations held with representatives from health service providers and community organizations. The framework was tested with the assistance of the Quang Minh Buddhist Temple through consultations, workshops and an interactive information session about diabetes, YouTube and digital video cameras, in which 38 elderly women from the Vietnamese community participated. It was concluded that there are continuing challenges in this approach, indicating the need for nuanced community engagement strategies that consider cultural context and familiarity with different kinds of digital technology.

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