An infrastructure for implementing e-participation services in developing countries

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Miah, Shah Jahan, Gammack, John and Greenfield, Geoffrey (2009) An infrastructure for implementing e-participation services in developing countries. In: 3rd IEEE International Conference on Digital Ecosystems and Technologies, 2009 : DEST '09 ; Istanbul, Turkey, 1 - 3 June 2009. IEEE, Piscataway, New Jersey, pp. 407-411.


The ability of citizens to participate in the government system is a key issue for governments in developing countries as these countries have limited and inflexible infra-structural information and communication technology (ICT) facilities. ICT can support the establishment of electronic interaction between citizens and government bodies just as e-commerce systems facilitate customers' services in traditional online businesses. e-Democracy or e-participation initiatives imply electronic-based government services for enhancing electronic interaction between citizens and government bodies. The services of e-participation require use of Internet infrastructure and web based applications as well as end user devices such as personal computers, laptops or PDAs. This paper proposes an infrastructure for user centric e-participation services in a developing country context.

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Item type Book Section
DOI 10.1109/DEST.2009.5276686
Official URL
ISBN 9781424423453 (print), 9781424423460 (online), 978142442346
Subjects Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > FOR Classification > 0806 Information Systems
Keywords ResPubID22729, government data processing, Internet infrastructure, PDA, Web based applications, citizens, customer services, e-commerce systems, e-democracy, electronic interaction, e-government, end user devices, end users, government bodies, government system, laptops, online businesses, user centric e-participation services, Bangladesh, citizen engagement, application software, Australia, business communication, charge carrier processes, ecosystems, intelligent structures, intelligent systems, Web services
Citations in Scopus 7 - View on Scopus
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