As water shortage continues, the use of non-potable water becomes more important.  The use of recycled water by industry is one avenue worth exploring.  A project was developed to provide support in industrial decision makers considering use of recycled water and other water usage reduction options. Support was provided through an information pack regarding potential problems, solutions and advantages to using recycled water in specific end uses and through two software tools.  This paper presents the development of these tools and includes feedback on a trial of the software with industrial users.