This paper examines the emergence of private alternative dispute resolution (ADR) in Australian
workplaces through two surveys and three case studies. The surveys demonstrate the uptake of
private ADR has been slow although most practitioners describe their business as growing. The
case studies illustrate deficiencies in the conduct of ADR including breaches of ADR process,
ethics, justice and misuse of power. In the light of the apparent growth in private ADR, the cases
raise questions regarding training and standards for workplace ADR practitioners.