Continuous Improvement and Changes to Work Organisation and Training in the Australian Automotive Parts Industry

177 634 203 3 1511 document 203 wp15_2002_gough_park.pdf application/pdf 52090 2011-09-09 10:19:53 https://vuir.vu.edu.au/177/1/wp15_2002_gough_park.pdf 177 1 application/pdf text en public

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http://eprints.org/relation/isVersionOf https://vuir.vu.edu.au/id/document/203 http://eprints.org/relation/isVolatileVersionOf https://vuir.vu.edu.au/id/document/203 http://eprints.org/relation/issmallThumbnailVersionOf https://vuir.vu.edu.au/id/document/203 archive 34 disk0/00/00/01/77 2007-06-04 2021-08-27 07:38:50 2008-08-19 19:09:41 monograph show Gough Richard Gough, Richard Park Bob Park, Bob Continuous Improvement and Changes to Work Organisation and Training in the Australian Automotive Parts Industry pub 350000 FOR_2008_150300 Management continuous improvement; changes to work organisation; training; Australia; automotive parts industry This paper examines the experience of two similar but contrasting firms in the Australian automotive parts industry in their attempts to adopt continuous improvement during the 1990's. The firms are similar in having devolved responsibility for quality checking to employees, having adopted standardised operating procedures, and having had good management union relations under the metal industry award. They differ in that one is an assembly operation while the other is a manufacturer, the first has a mainly female workforce and the other a mainly male workforce, and the first has moved further in flattening management structures and decentralising decision making. The impact of these changes on employees, particularly their skill levels and work stress, is explored, with a focus on the tensions between employees' improvement initiatives and management's standard operating procedures. The impacts of negotiated vocational training schemes and competency-based classifications are explored in light of the similarities and differences between the firms. 2002 published Victoria University 15 public working_paper Melbourne, Australia 11 Victoria University School of Management FALSE 2013-06-05 16:38:13