Alternative Dispute Resolution at Metals: A Case of Mistaken Identities

194 636 218 3 1615 document 218 wp11_2001_vangramberg.pdf application/pdf 73020 2011-09-09 10:19:54 https://vuir.vu.edu.au/194/1/wp11_2001_vangramberg.pdf 194 1 application/pdf text en public

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http://eprints.org/relation/isVersionOf https://vuir.vu.edu.au/id/dark_document/61477 http://eprints.org/relation/isVolatileVersionOf https://vuir.vu.edu.au/id/dark_document/61477 http://eprints.org/relation/issmallThumbnailVersionOf https://vuir.vu.edu.au/id/dark_document/61477 archive 34 disk0/00/00/01/94 2006-03-10 2021-08-27 07:38:53 2008-08-19 19:14:23 monograph show Van Gramberg Bernadine Van Gramberg, Bernadine Alternative Dispute Resolution at Metals: A Case of Mistaken Identities pub 350000 FOR_2008_150300 Management fact-finding, facilitation, dispute resolution, workplace justice, perceptions of fairness Since the late 1980s, in response to an increase in workplace bargaining in Australia, companies have relied more on their internal grievance procedures to resolve disputes than seeking resolution of these matters in the industrial tribunals. However, resolving matters within the organisation is not always straightforward, particularly when disputes involve a number of parties and a range of complex issues. As a result, firms may turn to the services of non-tribunal professionals. There has been a small, but increasing trend by organisations to engage the assistance of consultants who specialise in alternative dispute resolution. This case study explores a dispute which arose in a metals manufacturing firm and was resolved through an alternative dispute resolution session conducted by an independent third party. The case is intended to illustrate some of the difficulties associated with private alternative dispute resolution and to encourage consideration of training and education of workplace actors in dispute resolution techniques, workplace justice, and the role and responsibilities of private consultants. 2001 published Victoria University 11 61477 2 2395814 dark_document 61477 Van Gramberg Bernadine.pdf application/pdf 1af8a024b47c29825969daf21fbc47d9 MD5 131323 2020-08-30 22:48:51 194 3 3 application/pdf text Submission & Permission Form en staffonly

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other public working_paper Melbourne, Australia 20 Victoria University School of Management FALSE 2013-06-05 16:38:34