Performance measurement in small motels in Australia

2003 670 1320 8 26463 document 1320 Performance_measurement_in_small_motels_Bergin_Seers_and_Jago.pdf application/pdf 69641 2011-09-09 10:22:50 https://vuir.vu.edu.au/2003/1/Performance_measurement_in_small_motels_Bergin_Seers_and_Jago.pdf 2003 1 application/pdf text en public

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http://eprints.org/relation/isVersionOf https://vuir.vu.edu.au/id/dark_document/68833 http://eprints.org/relation/isVolatileVersionOf https://vuir.vu.edu.au/id/dark_document/68833 http://eprints.org/relation/issmallThumbnailVersionOf https://vuir.vu.edu.au/id/dark_document/68833 88196 2 2477642 document 88196 Performance_measurement_in_small_motels_Bergin_Seers_and_Jago.pdf application/pdf b2fa71af573a715d379e386253be31ac MD5 368885 2021-08-27 13:55:54 https://vuir.vu.edu.au/2003/8/Performance_measurement_in_small_motels_Bergin_Seers_and_Jago.pdf 2003 8 8 application/pdf other Coversheet version en public

Performance_measurement_in_small_motels_Bergin_Seers_and_Jago.pdf

http://eprints.org/relation/isVersionOf https://vuir.vu.edu.au/id/document/1320 http://eprints.org/relation/isVolatileVersionOf https://vuir.vu.edu.au/id/document/1320 http://eprints.org/relation/isCoversheetVersionOf https://vuir.vu.edu.au/id/document/1320 archive 292 disk0/00/00/20/03 2009-03-30 12:41:13 2021-08-27 13:55:55 2009-03-30 12:41:13 article show Bergin-Seers Suzanne Bergin-Seers, Suzanne Jago Leo Kenneth Jago, Leo Kenneth Performance measurement in small motels in Australia pub 350000 HospitalityTourismMarketing ResPubID12906, performance measurement, tourism enterprises, small motels, Australia, performance management This research explores the measurement of performance in small motels. There are many challenges facing business performance management in small firms. Most of these challenges are due to resource shortages, lack of functional expertise and environmental instability. Of major importance to firm survival is the small enterprise owner-manager’s ability to monitor the operations performance. Key components of the monitoring process include the ability to identify key performance indicators to track results as well as an understanding of the most suitable measures to use. Specifically, the study focuses on identifying the key constructs of performance for small firms which include the key components of drivers and results. The specific monitoring and measurement activities of small motel owner-operators were identified using a case research approach. The findings of the study indicate that those owner-managers who operate successful motels employ a balanced approach to performance measurement by utilising a small number of key measures to monitor results and to review management activities. 2007-03 published Palgrave MacMillan 68833 2 2408442 dark_document 68833 Jago Leo.pdf application/pdf bc274abcc6c3713b924c590a865ad583 MD5 71790 2020-10-12 00:30:01 2003 3 3 application/pdf text Generic Permission Form en staffonly

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other public Tourism and Hospitality Research 7 2 144-155 TRUE 14673584 FALSE 32 2-s2.0-84996210272 2023-07-02 04:02:18