Outsourcing of corporate real estate has been growing significantly in Australia since
the late 1990s. The main users of corporate real estate outsourcing services are
large Australian companies, Federal and State governments and councils. The
typical corporate real estate contract has a life of five years and deals with real
estate assets of $200million in value for the smaller outsourcing arrangements and
most often for corporations and governments real estate assets subject to an
outsourcing contract over the $1billion mark in value. Despite the significant
monetary value of corporate real estate outsourcing and the growing use of
outsourcing to manage corporate real estate assets over the last decade, the
academic literature and research in this field has been limited. The Australian
academic literature in this field is virtually non existent. In particular, there has been
little consideration and research as to what makes corporate real estate outsourcing
successful. In discussion with industry practitioners, there was an industry need to
research what makes corporate real estate outsourcing successful. Of particular
interest to industry practitioners was the creation of a particular model or framework
that could be used by practitioners of corporate real outsourcing to make decisions
on how to implement an outsourcing contract. The research then has a key objective
to develop an original outsourcing framework concerned with successful corporate
real estate outsourcing that can be used by industry practitioners. This was the first
research aim. The second research aim was to assess whether industry practitioners
saw the framework as being useful for their day to day implementation of corporate
real estate contracts.