Duplicate title to Hede, Anne-Marie, Jago, Leo and Deery, Margaret (2005) Segmentation of Special Event Attendees Using Personal Values: Relationships with Satisfaction and Behavioural Intentions. In: Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction. Laws, E and Thyne, M, eds. Routledge, pp. 33-35.