Modern workers are increasingly able to access work anywhere, anytime, through an array of technologies. At the same time, employee expectations are changing as they juggle the costs of 24/7 accessibility with the benefits of making better use of time.

In this report we present new insights from a survey of 608 Australian employees and their perceptions of work fragmentation, productivity and health. The paper also suggests a variety of implications and strategies for managers to help their workers achieve the optimum balance between improved productivity and overload.