Significant number of consumers in
Australia patronize non-scanning stores in
spite of not being issued itemized receipts
for the goods they purchase. In order to
understand the attitude of consumers to
receipts that give only limited information,
shoppers exiting non-scanning stores were
surveyed for their use of purchase receipts.
This study compares consumers' use of
purchase receipts issued by non-price
scanning stores and those issued by price
scanning stores. It appears that shoppers are
largely indifferent to the details on the
purchase receipt except when they are
concerned with returning or exchanging the
item(s) purchased.