Voice User Interface Design for A Telephone Application Using VoiceXML

402 635 359 3 3680 document 359 InvitedDemoPaper07.pdf application/pdf 35026 2011-09-09 10:20:11 https://vuir.vu.edu.au/402/1/InvitedDemoPaper07.pdf 402 1 application/pdf text en public

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http://eprints.org/relation/isVersionOf https://vuir.vu.edu.au/id/document/359 http://eprints.org/relation/isVolatileVersionOf https://vuir.vu.edu.au/id/document/359 http://eprints.org/relation/issmallThumbnailVersionOf https://vuir.vu.edu.au/id/document/359 archive 63 disk0/00/00/04/02 2006-05-05 2021-08-27 07:39:34 2008-08-19 20:19:39 conference_item show Mecanovic Daniel Mecanovic, Daniel Shi Hao Shi, Hao Voice User Interface Design for A Telephone Application Using VoiceXML pub 370000 280000 VoiceXML, Voice User Interface, Telephone Application, Usability Conference website: http://apweb05.csm.vu.edu.au/index.asp VoiceXML is a standard language for developing voice based applications. VoiceXML applications have more advantages over traditional Interactive Voice Response (IVR) systems because they can be used through any type of phones and also accessed via a computer. Voice User Interface (VUI) design is an integral part of developing any VoiceXML application. In this paper, the VUI for a VoiceXML ‘Cinema Service’ telephone application is designed and a number of experiments are undertaken to help the design of the VUI. The experiments focus on users’ navigation, memory and age group, and preferences. Conclusions are drawn based on the experiments for future design and development. 2005-04 published http://dx.doi.org/10.1007/978-3-540-31849-1_106 public paper 4 Web Technologies Research and Development - APWeb 2005: 7th Asia-Pacific Web Conference Shanghai, China March 29 - April 1, 2005 conference UNSPECIFIED TRUE 1. McGlashan, S. et al.: Voice Extensible Markup Language (VoiceXML) Version 2.0, http://www.w3.org/TR/voicexml20/, W3C Recommendation 16 March 2004. 2. Nielsen, J.: Heuristic Evaluation of User Interfaces, Proc. of ACM CHI'90 Conference. Seattle, WA, 1-5 April (1990) 249-256. 3. Yankelovich, N.: Designing Effective Speech Interfaces, John Wiley & Sons, Inc. (2000) FALSE 3 2-s2.0-24144483080 2023-07-01 04:03:16