This study presents an initial investigation into the brand personality dimensions of two premium branded universities (one Australian and one British) and explores the brand personality net promoter type scores from one consumer group, enrolled postgraduate business students. This investigation provides a novel insight into brand personality maintenance and creation. It is argued that brand personality dimension resonance is created by the congruence of the promoter behaviour of existing students, which emerges from the day to day interactions with the university. A marketing strategy to strengthen and refine brand personality resonance is discussed.