This paper explores the way in which visitor experiences can be co-constructed in a museum
context, depending on the type of authenticity apparent. The research is set within the context
of two literary heritage attractions – 56 Eden Street (the childhood home of Janet Frame) and
the Katherine Mansfield Birthplace. Findings highlight that visitors perceived that they have
had a positive experience even in the absence of indexically authentic artefacts, because they
draw on the knowledge of the curator and their own imagination to co-construct their
experience.