2013

Abdullah, Moha Asri, Manaf, Noorhazilah A, Yusuf, Muhammad-Bashir Owalbi and Ahsan, Kamrul (2013) Determinants of retail banks satisfaction in New Zealand: an empirical analysis using structural equation modeling. In: Proceedings of the 23rd International Business Research Conference, 18-20 November 2013, Melbourne, Australia. Bhuiyan, Md. Mahbubul Hoque, ed. World Business Institute Australia, Melbourne.

2014

Abdullah, Moha Asri, Manaf, NH, Yusuf, MO, Ahsan, Mohammad kamrul and Azam, SM Ferdous (2014) Determinants of Customer Satisfaction on Retail Banks in New Zealand: an Empirical Analysis Using Structural Equation Modeling. Global Economy and Finance Journal, 7 (1). 63 - 82. ISSN 1834-5883

Abdullah, Moha Asri, Manaf, Noor Hazilah Abd, Ahsan, Mohammad kamrul and Azam, SM Ferdous (2014) Service Quality and Consumer Perception on Retail Banking Facilities and Employees’ Courtesy in Malaysia and New Zealand. European Journal of Social Sciences Education and Research, 1 (1). 70 - 80. ISSN 2411-9563