Bench-Capon, Trevor
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Bellucci, Emilia and Zeleznikow, John 
ORCID: 0000-0002-8786-2644
(2005)
Managing Negotiation Knowledge: From Negotiation Support to Online Dispute Resolution.
In:
Proceedings of the Second International Online Dispute Resolution Workshop.
Dunne, Paul E and Bench-Capon, Trevor, eds.
Wolf Legal Publishers, Netherlands, pp. 11-22.