Article

Parker, Craig M ORCID: 0000-0003-3785-8142, Bingley, Scott ORCID: 0000-0002-9188-5136 and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2023) The nature of small business digital responses during crises. Information and Organization, 33 (4). ISSN 1471-7727

Burgess, Stephen ORCID: 0000-0001-8998-9772, Bingley, Scott ORCID: 0000-0002-9188-5136 and Parker, Craig M ORCID: 0000-0003-3785-8142 (2021) The value of local sporting clubs’ websites. Information and Management, 58 (8). ISSN 0378-7206

Burgess, Stephen ORCID: 0000-0001-8998-9772, Parker, Craig M and Bingley, Scott ORCID: 0000-0002-9188-5136 (2020) Mapping the online presence of small local sporting clubs. Journal of the Association for Information Science and Technology, 72 (4). pp. 433-448. ISSN 2330-1635

Lockstone-Binney, Leonie ORCID: 0000-0002-0664-2069, Urwin, Gerry, Bingley, Scott ORCID: 0000-0002-9188-5136 and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2020) Identifying social impact from supplemental events: a research framework. Leisure Studies, 39 (6). pp. 877-892. ISSN 0261-4367

Bingley, Scott ORCID: 0000-0002-9188-5136, Burgess, Stephen, Lockstone-Binney, Leonie ORCID: 0000-0002-0664-2069 and Urwin, Gerry (2019) Liminality Creation Strategies at Supplemental Events. Event Management. ISSN 1525-9951

Burgess, Stephen, Bingley, Scott ORCID: 0000-0002-9188-5136 and Urwin, Gerry (2019) Examining the Grassroots Participant Legacy of Major Sporting 'Supplemental' Events. Event Management. ISSN 1525-9951

Boonsiritomachai, Waranpong, McGrath, Michael and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2018) Exploring business intelligence and its depth of maturity in Thai SMEs. Cogent Business and Management, 3 (1). ISSN 2331-1975

Burgess, Stephen ORCID: 0000-0001-8998-9772, Bingley, Scott ORCID: 0000-0002-9188-5136, Paguio, Rafael and Woodley, C (2018) Interventions in entrepreneurial learning: Blended learning and ICT capacity. Australasian Journal of Information Systems, 22. ISSN 1449-8618

Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242, Cox, Carmen, Buultjens, Jeremy and Bingley, Scott ORCID: 0000-0002-9188-5136 (2017) An Innovation Diffusion Approach to Examining the Adoption of Social Media by Small Businesses: an Australian Case Study. Pacific Asia Journal of the Association for Information Systems, 9 (3). 1 - 24. ISSN 1943-7536

Sellitto, Carmine ORCID: 0000-0001-6119-9242, Bingley, Scott ORCID: 0000-0002-9188-5136 and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2016) A Model for Evaluating Mobile Device Adoption in Community Sports Organizations. Bulletin of Science, Technology & Society, 36 (4). 211 - 218. ISSN 0270-4676

Burgess, Stephen ORCID: 0000-0001-8998-9772 and Paguio, Rafael (2016) Examining ICT application adoption in Australian home-based businesses: An innovation-decision process approach. Journal of Enterprise Information Management, 29 (2). 276 - 299. ISSN 1741-0398

Burgess, Stephen ORCID: 0000-0001-8998-9772, Bingley, Scott ORCID: 0000-0002-9188-5136 and Banks, David (2016) Blending Audience Response Systems into an Information Systems Professional Course. Issues in Informing Science and Information Technology, 13. 245 - 267. ISSN 1547-5859

Parker, CM, Burgess, Stephen ORCID: 0000-0001-8998-9772 and Al-Qirim, Nabeel A. Y (2015) A review of studies on information systems and SMEs in high ranked IS journals (2000-2014). Australasian Journal of Information Systems, 19. S153 - S173. ISSN 1449-8618

Karanasios, S, Sellitto, Carmine ORCID: 0000-0001-6119-9242 and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2015) Mobile Devices and Information Patterns Amongst Tourists. Information Research, 20 (1). 1 - 4. ISSN 1368-1613

Woodley, CJ, Burgess, Stephen ORCID: 0000-0001-8998-9772, Paguio, Rafael and Bingley, Scott ORCID: 0000-0002-9188-5136 (2015) Technology mentors: enablers of ICT uptake in Australian small business. Education + Training, 57 (6). 658 - 672.

Burgess, Stephen ORCID: 0000-0001-8998-9772 (2015) Representing small business web presence content: the web presence pyramid model. European Journal of Information Systems. ISSN 0960-085X

Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242, Cox, Carmen and Buultjens, Jeremy (2014) Strategies for Adopting Consumer-generated Media in Small-sized to Medium-sized Tourism Enterprises. International Journal of Tourism Research. ISSN 1099-2340

Nguyen, T and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2014) A case analysis of ICT for knowledge transfer in small businesses in Vietnam. International Journal of Information Management, 34 (3). 416 - 421. ISSN 0268-4012

Wong, Lily, Tatnall, Arthur ORCID: 0000-0003-4317-971X and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2014) A framework for investigating blended learning effectiveness. Education and Training, 56 (2). 233 - 251. ISSN 0040-0912

Burgess, Stephen ORCID: 0000-0001-8998-9772 and Bingley, Scott ORCID: 0000-0002-9188-5136 (2013) Website adoption choices by 'local' cricket clubs and associations. The International Journal of Sport and Society, 3 (1). ISSN 2152-7857

Bingley, Scott and Burgess, Stephen (2012) A case analysis of the adoption of Internet applications by local sporting bodies in New Zealand. International Journal of Information Management, 32 (1). pp. 11-16. ISSN 0268-4012

Burgess, Stephen, Bingley, Scott and Hunter, M. Gordon (2012) Involvement in small community based organisations' websites. Journal of Information, Information Technology, and Organizations, 6. pp. 63-80. ISSN 1557-1319 (print) 1557-1327 (online)

Burgess, Stephen (2012) An audit toolkit to monitor small business usage of third party websites. International Journal of Interdisciplinary Social Sciences, 6. pp. 73-87. ISSN 1833-1882

Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242 and Karanasios, S (2012) A Model of ICDT Internet flows on mobile devices for the travel and tourism consumer. Tourism Analysis, 17 (6). 705 - 719. ISSN 1083-5423

Burgess, Stephen, Sellitto, Carmine, Cox, Carmen and Buultjens, Jeremy (2011) Trust Perceptions of Online Travel Information by Different Content Creators: Some Social and Legal Implications. Information Systems Frontiers, 13 (2). pp. 221-235. ISSN 1572-9419

Demediuk, Peter, Solli, Rolf and Burgess, Stephen (2011) We can get something more complete: Participatory Budgeting to enhance sustainability. The International Journal of Environmental, Cultural, Economic and Social Sustainability, 7 (1). pp. 179-192. ISSN 1832-2077

Burgess, Stephen (2011) The Use of Third Party Website Providers by Australian Small Businesses. International Journal for Digital Society, 2 (1). pp. 328-336. ISSN 2040-2570

Deering, Patricia, Tatnall, Arthur and Burgess, Stephen (2010) Adoption of ICT in Rural Medical General Practices in Australia: an Actor-Network Study. International Journal of Actor-Network Theory and Technological Innovation, 2 (1). pp. 54-69. ISSN 1942535X

Demediuk, Peter and Burgess, Stephen (2010) Ends before means : unravelling the functions of community engagement by governments. Global Business and Economics Anthology, 2 (1). pp. 242-253. ISSN 1553-1392

Bingley, Scott, Burgess, Stephen, Sellitto, Carmine, Cox, Carmen and Buultjens, Jeremy (2010) A classification scheme for analysing Web 2.0 tourism websites. Journal of Electronic Commerce Research, 11 (4). pp. 281-298. ISSN 1938-9027

Sellitto, Carmine and Burgess, Stephen (2010) A study of an Australian wine industry internet portal. Global Business and Economics Anthology, 2 (2). pp. 202-210. ISSN 1553-1392

Banks, David, Monday, Ann, Burgess, Stephen ORCID: 0000-0001-8998-9772 and Sellitto, Carmine ORCID: 0000-0001-6119-9242 (2010) Focusing on SMTEs: Using Audience Response Technology to Refine a Research Project. Issues in Informing Science and Information Technology, 7. pp. 311-319. ISSN 1547-5867

Bingley, Scott, Urwin, Gerry, Hunter, Gordon and Burgess, Stephen (2010) Website Development and use in CBOs: A Knowledge Management Perspective. The International Journal of Interdisciplinary Social Sciences, 5 (5). pp. 327-337. ISSN 1833-1882

Burgess, Stephen (2010) The Use of Focus Groups in Information Systems Research. International Journal of Interdisciplinary Social Sciences, 5 (2). pp. 57-68. ISSN 1833-1882

Burgess, Stephen and McGrath, Michael (2010) Teaching Management of IT Concepts to Postgraduate Business Students: A Business/Technology Mix. The International Journal of Learning, 17 (2). pp. 11-20. ISSN 1447-9494

Burgess, Stephen and McGrath, Michael (2010) Using Research Techniques to Teach Management of IT Concepts to Postgraduate Business Students. Interdisciplinary Journal of Information, Knowledge, and Management, 5. pp. 49-58. ISSN 1555-1229

Burgess, Stephen, Breen, John P and Quiazon, Regina Maria (2009) Business to consumer E-Services: Australian accounting practices and their Web sites. International Journal of E-Services and Mobile Applications, 1 (1). pp. 38-51. ISSN 1941-627X

Bingley, Scott and Burgess, Stephen (2009) Using Data Visualisation to Represent Stages of the Innovation-Decision Process. International Journal of Actor-Network Theory and Technological Innovation, 1 (2). pp. 13-30. ISSN 1942-535X

Carbone, Daniel R and Burgess, Stephen (2009) Motivations for the Adoption of Chronic Disease Information Systems in General Practice. Journal of Business Systems, Governance and Ethics, 4 (1). pp. 1-12. ISSN 1833-4318

Sellitto, Carmine, Banks, David, Burgess, Stephen and Monday, Ann (2009) A Study of Australian Small to Medium Tourism Enterprises and their ICT Adoption. International Journal of Knowledge, Culture and Change Management, 9 (6). pp. 1-14. ISSN 1447-9524

Tatnall, Arthur and Burgess, Stephen (2009) Portals Then and Now: Development and Use of Portals in Australia and Bangladesh. International Journal of Web Portals, 1 (4). pp. 21-33. ISSN 1938-0194

Cox, Carmen, Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242 and Buultjens, Jeremy (2009) The role of user generated content in tourists' travel planning behavior. Journal of Hospitality Marketing and Management, 18 (8). 743 - 764.

Burgess, Stephen (2008) Determining the Cost of Small Business Websites: Technique or Crystall Ball? Global Business and Economics Anthology, 1. pp. 202-209. ISSN 1553-1392

Burgess, Stephen and Bingley, Scott (2008) An Analysis of Australian Community Based Organisations Website by Type, Location and Website Feature. Global Business and Economics Anthology, 1 (December). pp. 86-101. ISSN 1553-1392

Burgess, Stephen (2008) Determining website content for small businesses: assisting the planning of owner/managers. International Journal of Knowledge Management Studies, 2 (1). pp. 128-146. ISSN 1743-8268

Burgess, Stephen and Karanasios, Stan (2008) Electronic Commerce and Business-to-Consumer( B2C) Relations. Journal of Electronic Commerce in Organizations, 6 (4). pp. 1-7. ISSN 1539-2937

Karanasios, Stan and Burgess, Stephen (2008) Tourism and Internet Adoption: a Developing World Perspective. International Journal of Tourism Research, 10 (2). pp. 169-182. ISSN 1099-2340

Tatnall, Arthur ORCID: 0000-0003-4317-971X, Singh, Mohini, Burgess, Stephen ORCID: 0000-0001-8998-9772 and Davey, Bill (2008) Curriculum Change and the Evolution of Postgraduate e-Business Subjects. Issues in Informing Science and Information Technology, 5. pp. 95-106. ISSN 1547-5840

Burgess, Stephen, Bingley, Scott and Sellitto, Carmine (2007) A Model for Website Content Decisions in Micro Businesses. Global Business and Economics Anthology, 1. pp. 473-486. ISSN 1553-1392

Sellitto, Carmine, Burgess, Stephen and Hawking, Paul (2007) Information Quality Attributes Associated with RFID-Derived Benefits in the Retail Supply Chain. International Journal of Retail and Distribution Management, 35 (1). pp. 69-87. ISSN 0959-0552

Urwin, Gerry and Burgess, Stephen (2007) Promoting Research Between Communities of Practice. International Journal of Computers, Systems and Signals, 8 (2). pp. 27-35. ISSN 1608-5655

Karanasios, Stan and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2006) Exploring the Internet Use of Small Tourism Enterprises: Evidence from a Developing Country. The Electronic Journal of Information Systems in Developing Countries, 27 (3). ISSN 1681-4835

Darbyshire, Paul and Burgess, Stephen (2006) Strategies for Dealing with Plagiarism and the Web in Higher Education. Journal of Business Systems, Governance and Ethics, 1 (4). pp. 27-39. ISSN 1833-4318

Sellitto, Carmine ORCID: 0000-0001-6119-9242 and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2005) Towards a Weighted Average Framework For Evaluating the Quality of Web-Located Health Information. Journal of Information Science, 31 (4). pp. 260-272. ISSN 0165-5515

Sellitto, Carmine and Burgess, Stephen (2005) A government funded internet portal as a promoter of regional cluster relationships: a case study from the Australian wine industry. Environment and Planning Policy C: Government and Policy, 23 (6). pp. 851-866. ISSN 0263-774X

Burgess, Stephen, Sellitto, Carmine and Wenn, Andrew (2005) Maturity in the websites of Australian wineries: a study of varying website content. International Journal of Electronic Business, 3 (5). pp. 473-490. ISSN 1470-6067

Wenn, Andrew and Burgess, Stephen (2005) IS research, practical outcomes, real world practice: making sustainable links between communities. JITTA: an information systems journal, 7 (1). pp. 23-32. ISSN 1532-4516

Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine and Wenn, Andrew (2005) The Perceived Value of Website Features: An Exploratory Study of Small Regional Accommodation Providers in Australia. International Journal of Management and Enterprise Development, 2 (3/4). pp. 375-386. ISSN 1468-4330

Sandy, Geoffrey and Burgess, Stephen (2003) A Decision Chart for Small Business Web Site Content. Logistics Information Management, 18 (1). pp. 36-47. ISSN 0957-6053

Sellitto, Carmine ORCID: 0000-0001-6119-9242, Wenn, Andrew and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2003) A Review of the Web Sites of Small Australian Wineries: Motivations, Goals and Success. Information Technology and Management, 4 (2-3). 215 -232. ISSN 1385-951X

Book

Sellitto, Carmine ORCID: 0000-0001-6119-9242, Banks, David, Bingley, Scott ORCID: 0000-0002-9188-5136 and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2016) Small Businesses and Effective ICT : Stories and Practical Insights. Storey, DJ, ed. Routledge studies in small business . Routledge, New York.

Scott, Noel, Burgess, Stephen, Monday, Ann and Sellitto, Carmine, eds. (2010) Helping Tourism SMES Plan and Implement Information and Communication Technology. Cooperative Research Centre (CRC) for Sustainable Tourism Pty Ltd, Gold Coast, Qld..

Burgess, Stephen, Sellitto, Carmine and Karanasios, Stan (2009) Effective web presence solutions for small businesses: strategies for successful implementation. Information Science Reference, Hershey, PA.

Lloyd-Walker, Beverley, Burgess, Stephen, Manning, Karen and Tatnall, Arthur, eds. (2008) The New 21st Century Workplace. Heidelberg Press, Heidelberg, Vic..

Cox, Carmen, Burgess, Stephen, Sellitto, Carmine and Buultjens, Jeremy (2008) Consumer-Generated Web-Based Tourism Marketing. Sustainable Tourism CRC, Gold Coast, Qld..

Burgess, Stephen, ed. (2002) Managing information technology in small business: challenges and solutions. Idea Group Publishing, Hershey, PA.

Book Section

Unnithan, Chandana, Tatnall, Arthur ORCID: 0000-0003-4317-971X and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2017) Information visualization and knowledge reconstruction of RFID technology translation in Australian hospitals. In: The Analytics Process: Strategic and Tactical Steps. Rodriguez, E, ed. CRC Press, Boca Raton, Florida, pp. 189-210.

Demediuk, Peter, Burgess, Stephen ORCID: 0000-0001-8998-9772 and Solli, R (2014) Local government as a democracy actor or a service delivery actor: the supporting roles for e-governance initiatives. In: E-Governance and Social Inclusion: Concepts and Cases. Baum, S and Mahizhnan, A, eds. IGI Global, Hershey, PA, pp. 127-147.

Karanasios, Stan, Burgess, Stephen and Sellitto, Carmine (2012) A Classification of Mobile Tourism Applications. In: Global Hospitality and Tourism Management Technologies. de Pablos, Patricia Ordóñez, Tennyson, Robert and Zhao, Jingyuan, eds. Business Science Reference, Hershey, Pa., pp. 165-177.

Tatnall, Arthur and Burgess, Stephen (2011) Two Examples of the Development and Use of Portals: Australia and Bangladesh. In: New Generation of Portal Software and Engineering: Emerging Technologies. Polgar, Jana and Adamson, Greg, eds. Information Science Reference, Hershey, PA, pp. 221-232.

Bingley, Scott and Burgess, Stephen (2011) Using I-D maps to represent the adoption of Internet applications by local cricket clubs. In: Actor-Network Theory and Technology Innovation : Advancements and New Concepts. Tatnall, A, ed. IGI Global, Hershey, Pa., pp. 80-94.

Breen, John P and Burgess, Stephen (2011) E-Services and Australian Accounting Practices. In: Developing Technologies in E-Services, Self-Services and Mobile Communication: New Concepts. Scupola, Ada, ed. Information science reference, Hershey, Pa., pp. 51-65.

Burgess, Stephen (2011) Specifications for a Website Audit Tool for Small Businesses. In: E-Business Issues, Challenges and Opportunities for SMEs: Driving Competitiveness. Cruz-Cunha, Maria Manuela and Varajão, João, eds. Business Science Reference, Hershey, PA, pp. 229-245.

Bingley, Scott, Burgess, Stephen and Sellitto, Carmine (2011) Website Adoption by Local Sporting Bodies in Australia and New Zealand. In: Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS) 2011 : Quality Research in Pacific Asia. Seddon, Peter and Gregor, Shirley, eds. Faculty of Science & technology, Queensland University of Technology, Brisbane.

Alizai, Fahd and Burgess, Stephen (2010) An ERP Adoption Model for Midsize Businesses. In: Enterprise Information Systems for Business Integration in SMEs: Technological, Organizational and Social Dimensions. Cruz-Cunha, Maria Manuela, ed. Business Science Reference, Hershey, PA, USA, pp. 153-174.

Burgess, Stephen (2010) The Small Business Web Presence: Use of Third Party Portals In Australia. In: ENTERprise Information Systems : international conference, CENTERIS 2010, Viana do Castelo, Portugal, October 20-22, 2010 : proceedings, part I. Varajao, Joao, Cruz-Cunha, Maria Manuela, Putnik, Goran D and Trigo, Antonio, eds. Communications in computer and information science (109). Springer, Berlin, pp. 158-167.

Bingley, Scott, Hackney, Raymond, Sellitto, Carmine and Burgess, Stephen (2010) Adoption of mobile technologies within an applied context: the case of community organisations. In: Proceedings of 2010 Ninth International Conference on Mobile Business/ 2010 Ninth Global Mobility Roundtable : proceedings ICMB-GMR 2010. IEEE, Piscataway, N.J., pp. 493-498.

Bingley, Scott, Burgess, Stephen and Hunter, Gordon (2010) Promoting the Websites of Community-Based Organisations. In: ANZMAC 2010. Ballantine, P and Finsterwalder, Jörg, eds. Dept. of Management, University of Canterbury, Christchurch, N.Z..

Burgess, Stephen (2010) The Small Business Web Presence: Extending the Reach of the Website. In: 2010 International Conference on Information Society (i-Society 2010) : date, 28-30 June 2010. IEEE, Piscataway, N.J., pp. 149-155.

Bingley, Scott and Burgess, Stephen (2010) A Framework for Internet Adoption in Sporting Bodies: a Local New Zealand Sporting Case. In: International Conference on Information Society (I-Society 2010). IEEE, Piscataway, N.J., pp. 395-400.

Tatnall, Arthur and Burgess, Stephen (2009) Adoption of E-Commerce in SMEs. In: Encyclopedia of Information Science and Technology. Khosrow-Pour, Mehdi, ed. Information Science Reference, Hershey, Pa., USA, pp. 41-45.

Burgess, Stephen, Sellitto, Carmine and Bingley, Scott (2009) The Adoption of Online Booking Services by Small Australian Accommodation Providers. In: ISBE Conference 2009 Papers. Institute for Small Business and Entrepreneurship (ISBE), Harrogate, U.K., pp. 1-15.

Alizai, Fahd and Burgess, Stephen (2009) Comparative Analysis of ERP Implementation in Large and Midsize Businesses. In: Emergent Challenges in IS/IT. Hackney, Raymond, ed. Information Institute, Las Vegas, pp. 27-1.

Tatnall, Arthur and Burgess, Stephen (2009) Evolution of Information Systems Curriculum in an Australian University over the Last Twenty-Five Years. In: Education and Technology for a Better World. Tatnall, Arthur and Jones, Anthony, eds. IFIP Advances in Information and Communication Technology (302). Springer, Berlin, Germany, pp. 238-246.

Bingley, Scott and Burgess, Stephen (2009) A Framework for the Adoption of the Internet in Local Sporting Bodies : A Local Sporting Association Example. In: Digital Sport for Performance Enhancement and Competitive Evolution: Intelligent Gaming Techniques. Pope, Nigel K. Li , Kuhn, Kerri-Ann L and Forster, John J, eds. Information Science Reference, Hershey Pa., USA, pp. 212-227.

Darbyshire, Paul and Burgess, Stephen (2009) The Internet and Tertiary Education. In: Encyclopedia of Information Science and Technology. Khosrow-Pour, Mehdi, ed. Information Science reference, pp. 2189-2194.

Sellitto, Carmine, Burgess, Stephen and Bingley, Scott (2009) Internet Use by Small Accommodation Providers in Australia. In: Proceedings of the Annual ISOneWorld "Emergent Challenges in IS/IT. Hackney, Raymond, ed. Information Institute Publishing, Washington, USA.

Urwin, Gerry and Burgess, Stephen (2009) Learning Lessons In Government Sponsored Projects. In: Proceedings of the Annual ISOneWorld "Emergent Challenges in IS/IT". Information Institute.

Sellitto, Carmine, Burgess, Stephen, Cox, Carmen and Buultjens, Jeremy (2009) A Study of Web 2.0 Tourism Sites: A Usability and Web Features Perspective. In: Tourism Informatics: Visual Travel Recommender Systems, Social Communities, and User Interface Design. Sharda, Nalin, ed. Information Science Reference, Hershey, PA, pp. 95-114.

Burgess, Stephen (2009) The Use of ICTs in Small Business. In: Encyclopedia of Information Science and Technology. Khosrow-Pour, Mehdi, ed. Information Science Reference, Hershey, Pa, USA, pp. 3921-3927.

Burgess, Stephen, Sellitto, Carmine, Banks, David and Monday, Ann (2009) The Use of Information and Communications Technologies in SMTEs: The Effect of Varying Levels of Expertise. In: 4th International Scientific Conference: Planning for the Future - Learning from the Past: Contemporary Developments in Tourism, Travel and Hospitality. University of the Agean, Mytilene, Greece.

Carbone, Daniel R and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2008) Health portals: An exploratory review. In: Medical Informatics: Concepts, Methodologies, Tools, and Applications. Tan, J, ed. IGI Global, Hershey, Pa., pp. 57-64.

Deering, Patricia and Tatnall, Arthur (2008) A Comparison of Two Research Approaches to Modelling the Adoption of ICT by Rural GPs. In: The New 21st Century Workplace. Lloyd-Walker, Beverley, Burgess, Stephen, Manning, Karen and Tatnall, Arthur, eds. Heidelberg Press, Melbourne, Victoria, pp. 1-12.

Carbone, Daniel R and Burgess, Stephen (2008) A Socio-Technical Approach to Change Management in General Practice. In: The New 21st Century Workplace. Lloyd-Walker, Beverley, Burgess, Stephen, Manning, Karen and Tatnall, Arthur, eds. Heidelberg Press, Melbourne, Australia, pp. 13-26.

Higgins, Colin (2008) Do You See What I See? Stakeholder Understandings of Corporate Social Responsibility. In: The New 21st Century Workplace. Lloyd-Walker, Beverley, Burgess, Stephen, Manning, Karen and Tatnall, Arthur, eds. Heildelberg Press, Melbourne, Victoria, pp. 27-36.

Lodge, Elizabeth and Lloyd-Walker, Beverley (2008) Equitably Managing Paid and Unpaid Staff. In: The New 21st Century Workplace. Lloyd-Walker, Beverley, Burgess, Stephen, Manning, Karen and Tatnall, Arthur, eds. Heidelberg Press, Melbourne, Australia, pp. 101-119.

Lloyd-Walker, Beverley (2008) IS and HR : Strange Bedfellows or Partners in Developing e-HR for the 21st Century HR Department? In: The New 21st Century Workplace. Lloyd-Walker, Beverley, Burgess, Stephen, Manning, Karen and Tatnall, Arthur, eds. Heidelberg Press, Melbourne, Australia, pp. 121-130.

Manning, Karen (2008) Strategy, Innovation and Managing Performance. In: The New 21st Century Workplace. Lloyd-Walker, Beverley, Burgess, Stephen, Manning, Karen and Tatnall, Arthur, eds. Heidelberg Press, Melbourne, Australia, pp. 131-138.

Ferrer, Justine and Van Gramberg, Bernadine (2008) University Academics in the 21st Century : Continued Issues of Organisational Attachment. In: The New 21st Century Workplace. Lloyd-Walker, Beverley, Burgess, Stephen, Manning, Karen and Tatnall, Arthur, eds. Heidelberg Press, Melbourne, Australia, pp. 87-100.

Bingley, Scott and Burgess, Stephen (2008) A Framework for the Adoption of the Internet in Local Sporting Bodies in Australia: A Diffusion Approach. In: Proceedings of the 7th annual ISOneWorld Conference, "Challenges in Information Exchange" June 2-4. Dhanda, Kanwalroop Kathy, ed. The Information Institute, Washington, DC.

Bingley, Scott and Burgess, Stephen (2008) I-D Maps and the Innovation-Decision Process. In: The New 21st Century Workplace. Lloyd-Walker, B, Burgess, S, Manning, K and Tatnall, A, eds. Heidelberg Press, Melbourne, Australia, pp. 59-74.

Carbone, Daniel R and Burgess, Stephen (2007) Health Portals. In: Encyclopedia of Portal Technologies and Applications. Tatnall, Arthur, ed. Information Science Reference, Hershey, PA, USA, pp. 431-436.

Sellitto, Carmine and Burgess, Stephen (2007) A Study of a Wine Industry Internet Portal. In: Encyclopadia of Portal Technologies and Applications. Tatnall, Arthur, ed. Information Science Reference, Hershey, PA, USA, pp. 979-984.

Alizai, Fahd, Burgess, Stephen, Hawking, Paul and Sellitto, Carmine (2007) Developing a model for ERP systems adoption by midsize business. In: Proceedings of business and information: proceedings of the International Conference on Business and Information (BAI 2007), Tokyo, Japan, 11-13 July 2007. Wenchang, Fang, ed. Academy of Taiwan Information System Research, New Taipei City, Taiwan.

Burgess, Stephen, Johanson, Graeme, Schauder, Don, Karanasios, Stan, Sellitto, Carmine and Stillman, Larry (2006) Building Capacity in Small Businesses for the Use of the Internet : a Study of 'Outer' Suburbs in Australia. In: SME-Entrepreneurship Global Conference 2006 : SME-Entrepreneurship Competitiveness, Challenges and Prospects in the New Global Environment. Ndubisi, Nelson, ed. School of Business, Monash University Malaysia, Selangor, Malaysia.

Tatnall, Arthur and Burgess, Stephen (2006) Innovation Translation and E-Commerce in SMEs. In: Encyclopedia of E-Commerce, E-Government, and Mobile Commerce. Khosrow-Pour, Mehdi, ed. Idea Group Reference, Hershey, Pa, USA, pp. 631-635.

Davidson, Andrew, Burgess, Stephen and Sellitto, Carmine (2006) An Investigation of SMTE Web Site Usage in Australia : Implications for E-Commerce Adoption and Planning Processes. In: Global Electronic Business Research : Opportunities and Directions. Al-Qirim, NAY, ed. Idea Group Publishing, Hershey, Pa., USA, pp. 88-113.

Tatnall, Arthur, Burgess, Stephen and Singh, Mohini (2006) Small Business and Regional Portals in Australia. In: Encyclopedia of E-Commerce, E-Government, and Mobile Commerce. Khosrow-Pour, Mehdi, ed. Idea Group Reference, Hershey, Pa, USA, pp. 1016-1021.

Tatnall, Arthur and Burgess, Stephen (2005) Actor-Network Theory and the Adoption of E-Commerce in SMEs. In: Encyclopedia of Information Science and Technology. Khosrow-Pour, Mehdi, ed. Idea Group Reference, Hershey, Pa., USA, pp. 38-41.

Burgess, Stephen and Sellitto, Carmine (2005) Knowledge Acquisition in Small Business: Capacity Building for the Use of IS. In: Information and Communication Technologies and Real-Life Learning. Weert, Tom van and Tatnall, Arthur, eds. International Federation for Information Processing (182). Springer, New York, USA, pp. 47-54.

Burgess, Stephen, Sellitto, Carmine and Wenn, Andrew (2005) A Longitudinal Study of Australian Winery Web Sites (2000-2002). In: Information Systems in an E-World. Hunter, G and Wenn, A, eds. Information Institute, Washington, D.C., USA, pp. 178-192.

Burgess, Stephen, Pliaskin, Alex and Tatnall, Arthur (2005) When Government Supported Regional Portals Fall? In: Proceedings of the IADIS International Conference e-Society 2005, Qawra, Malta 27-30 June 2005. International Association for Development of the Information Society (IADIS), Lisbon, Portugal, pp. 170-176.

Sellitto, Carmine, Burgess, Stephen and Hawking, Paul (2005) Perceived benefits of RFID adoption in the retail supply chain. In: Proceedings of the 8th Conference of the Association of Information Systems SIG DSS/International Society for Decision Support Systems: Trends in DSS Research and Practice. Borenstein, D and Becker, J. L, eds. TIMS College on Information Systems, the Institute of Management Sciences, Providence, Rhode Island.

Tatnall, Arthur and Burgess, Stephen (2004) Using Actor-Network Theory to Identify Factors Affecting the Adoption of E-Commerce in SMEs. In: E-Business Innovation and Change Management. Singh, Dianne, ed. IRM Press, Hershey, Pennsylvania, USA, pp. 152-169.

Tatnall, Arthur, Burgess, Stephen and Singh, Mohini (2004) Community and Regional Portals in Australia : A Role to Play for Small Businesses? In: Electronic Commerce in Small to Medium-Sized Enterprises : Frameworks, Issues and Implications. Al-Qirim, NAY, ed. Idea Group Publishing, Hershey, Pa., USA, pp. 307-323.

Burgess, Stephen and Hill, Rosemary (2004) Corporate Governance in Small Business. In: Applications of Corporate Governance. Standards Association of Australia handbook (401). Standards Australia International, Sydney, Australia, pp. 47-54.

Sellitto, Carmine and Burgess, Stephen (2004) Driving Regional Partnerships: an example of Clusters and Internet Portals from the Australian Wine Industry. In: Entrepreneurship & SME development : "creating opportunities: entrepreneurship & SME development in education, policy & research" : conference proceedings. Institute for Small Business Affairs National Conference Secretariat, Harrogate.

Burgess, Stephen, Sellitto, Carmine and Wenn, Andrew (2004) E-Business in Small Regional Accommodation Providers: Features and Success Factors. In: Entrepreneurship & SME development : "creating opportunities: entrepreneurship & SME development in education, policy & research" : conference proceedings. Institute for Small Business Affairs National Conference Secretariat, Harrogate.

Breen, John P, Bergin-Seers, Suzanne, Burgess, Stephen, Campbell, Gordon, Mahmood, Muhammad and Sims, Robert (2004) Formulating Policy on E-Commerce and Trade for SMEs in the Asia Pacific Region : An APEC Study. In: E-Business, E-Government and Small and Medium-Sized Enterprises: Opportunities and Challenges. Corbitt, Brian J and Al-Qirim, NAY, eds. Idea Group Publishing, Hershey, Pa, USA, pp. 134-155.

Burgess, Stephen, Darbyshire, Paul, Sellitto, Carmine, Tatnall, Arthur and Wenn, Andrew (2003) A Classification System for Tracking the Adoption of it by GPs in Rural Australia. In: Proceedings of the IADIS International Conference WWW/Internet 2003 2nd ed. Isaías, Pedro and Karmakar, Nitya, eds. International Association for Development of the Information Society, Lisbon, Portugal, pp. 93-99.

Burgess, Stephen and Trethowan, Pamela (2003) Usage of the Internet in Australia by General Practitioners. In: Information Systems : The Challenge of Theory and Practice. Hunter, M. Gordon and Dhanda, Kanwalroop Kathy, eds. The Information Institute, pp. 120-136.

Conference or Workshop Item

Bingley, Scott ORCID: 0000-0002-9188-5136, Burgess, Stephen ORCID: 0000-0001-8998-9772 and Parker, Craig M ORCID: 0000-0003-3785-8142 (2022) Digital responses by small businesses during COVID-19: the role of entrepreneurial success factors. In: Australasian Conference on Information Systems, 4 Dec 2022 - 7 Dec 2022, Melbourne.

Dhindsa, Mandeep, Bingley, Scott ORCID: 0000-0002-9188-5136 and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2021) Factors influencing knowledge protection strategies in small businesses. In: ACIS 2021 - Australasian Conference on Information Systems, 6-10 December 2021, Macquarie University, Macquarie Park, NSW.

Anwar, Misita, Bingley, Scott ORCID: 0000-0002-9188-5136 and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2018) Understanding ICT strategy of women small business owners in developing countries: Linking social media use, business strategy and well-being. In: ACIS2018 - 29th Australasian Conference on Information Systems, 03 December 2018-05 December 2018, Sydney, Australia.

Tatnall, Arthur ORCID: 0000-0003-4317-971X and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2017) Information Systems Curriculum in an Australian University: Past Developments and Future Directions. In: IFIP World Conference on Computer and Education (WCCE 2017), 03 July 2017-06 July 2017, Dublin, Ireland.

Buultjens, Jeremy, Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242 and Cox, Carmen (2016) Regional SMEs and social media: Use, perceived benefits and possible limitations. In: 2016 RUN Regional Futures Conference, 21 June 2016-24 June 2016, Rockhampton, Queensland.

Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242, Buultjens, Jeremy and Cox, Carmen (2015) How Australian SMEs engage with social media. In: 2nd European Conference on Social Media, 09 July 2015-10 July 2015, Porto, Portugal.

Boonsiritomachai, Waranpong, McGrath, Michael and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2014) A research framework for the adoption of Business Intelligence by Small and Medium-sized Enterprises. In: Small Enterprise Association of Australia & New Zealand 27th Annual Conference, 16 July 2014-18 July 2014, Sydney, NSW.

Burgess, Stephen ORCID: 0000-0001-8998-9772 and Bingley, Scott ORCID: 0000-0002-9188-5136 (2014) The small business social media web presence: an Australian snapshot. In: European Conference on Social Media, 10 July 2014-11 July 2014, Brighton, UK.

Unnithan, Chandana, Tatnall, Arthur ORCID: 0000-0003-4317-971X and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2014) Information Visualisation and Knowledge Re-construction of RFID Technology Translation in Australian Hospitals. In: The International Conference on Analytics Driven Solutions, ICAS 2014, 29 September 2014-30 September 2014, IBM Centre for Business Analytics and Performance, Telfer School of Management, University of Ottawa, Canada.

Cox, Carmen, Burgess, Stephen, Sellitto, Carmine and Buultjens, Jeremy (2011) Consumer Generated Media in Hospitality and Tourism: Travellers' Likes and their Concerns about the Latest Innovation in Hospitality Marketing. In: From principles to practices : bridging the practitioner-academic divide in hospitality, 4-5 July 2013, Lausanne, France. (Unpublished)

Sellitto, Carmine, Burgess, Stephen, Monday, Ann and Banks, David (2010) Perceived Benefits and Innovative Use of ICTs by Small Tourism Operators. In: ISBE Conference 2010, London. (Unpublished)

Burgess, Stephen (2010) A comparison of features on the websites and third party websites used by Australian small business. In: ISBE Conference 2010, London. (Unpublished)

Bingley, Scott, Sellitto, Carmine and Burgess, Stephen (2009) The Importance of Third Party Websites: A Study of Small Accommodation Providers in Australia. In: 4th International Scientific Conference: Planning for the future - learning from the Past: Developments in Travel, Tourism Hospitality, 3-5 April 2009, Rhodes Island, Greece.

Sellitto, Carmine, Burgess, Stephen and Bingley, Scott (2009) Small Business Characteristics and RFID Implementation: A Requirements Alignment Framework. In: GMR 2009: 8th Global Mobility Roundtable Conference Transformation Through Mobility, 1-3 November 2009, Cairo, Egypt.

Monday, A, Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242 and Banks, David (2009) A study of South Australian small to medium-sized tourism enterprises (SMTES) and their adoption of information and communication technologies (ICTS). In: Institute for Small Business and Entrepreneurship Annual Conference, 03 November 2009-06 November 2009, Liverpool, UK.

Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242, Cox, Carmen and Buultjens, Jeremy (2009) User-generated content (UGC) in tourism: benefits and concerns of online consumers. In: ECIS 2009 - 17th European Conference on Information Systems - Information Systems in a Globalising World : Challenges, Ethics and Practices, 08 June 2009-10 June 2009, Verona, Italy.

Hackney, Raymond, Burgess, Stephen ORCID: 0000-0001-8998-9772 and Lee, H (2009) Conceptualising mobile technologies within SMEs : system, organisation and social considerations. In: 8th Global Mobility Roundtable (GMR 2009) - Transformation through Mobility, 01 November 2009-03 November 2009, Cairo Marriott Hotel, Cairo, Egypt.

Burgess, Stephen ORCID: 0000-0001-8998-9772 (2007) A Planning Model for Small Business Websites: The Devil is in the Detail. In: ISOneWorld Conference (2007: Las Vegas, Nevada), 11 April 2007-13 April 2007, Las Vegas, Nevada, USA.

Burgess, Stephen, Bingley, Scott and Tatnall, Arthur (2005) Matching the Revenue Model and Content of Horizontal Portals. In: The second International Conference on Innovations in Information Technology (IIT'05), 26-28 September 2005, Dubai, UAE. (Unpublished)

Karanasios, Stergios and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2005) A Model for Small Tourism Business Internet Use in Developing Countries. In: Tourism Enterprise Strategies: Thriving and Surviving in an Online Era, 11 July 2005-12 July 2005, Melbourne.

Hill, Rosemary and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2002) Awareness of Business Continuity Planning in Australian Businesses: 1996 and 2001. In: E-conomy - from here to where?, 28 November 2002-29 November 2002, Perth, Western Australia.

Burgess, Stephen ORCID: 0000-0001-8998-9772 and Zoppos, B (2002) The Features of Selected Australian Web Sites. In: E-Conomy From Here to Where?, 28 November 2002-29 November 2002, Perth, Western Australia.