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Cowley, Elizabeth, Farrell, Colin and Edwardson, Michael (2005) The role of affective expectations in memory for a service encounter. Journal of Business Research, 58. pp. 1419-1425. ISSN 0148-2963

Cowley, Elizabeth, Farrell, Colin and Edwardson, Michael (2004) Affective Expectations and Uncertainty Orientation: When do Affective Expectations Stop Influencing Affective Reactions? Advances in Consumer Research, 31. pp. 140-141. ISSN 0098-9258

Cowley, Elizabeth, Farrell, Colin and Edwardson, Michael (2004) A New Classification of Uncertainty Orientation: Exploring the Susceptibility to the Hindsight Bias in a Gambling Context. Advances in Consumer Research, 31. pp. 246-247. ISSN 0098-9258