Ho, SKM
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Conference or Workshop Item
Lee, C and Spisto, Michele (2010) Efficient and effective lean management in academia: what does this mean for academic staff? In: International Conference on ISO 9000 and TQM, 05 April 2010-07 April 2010, Scranton, PA, USA.
Lee, C and Spisto, Michele (2010) Racial Discrimination - diminishing the quality of the academic experience. In: International Conference on ISO 9000 and TQM, 05 April 2010-07 April 2010, Scranton, PA, USA.