Kan, Ho Yin
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Kan, Ho Yin, Li, Bo 
ORCID: 0000-0002-3226-388X, Lei, Zheng and Cheung, Tommy
(2023)
Perceiving Service Quality from Social Media via Natural Language Processing Model.
In: 13th International Conference on Information Technology in Medicine and Education (ITME 2023), 24 Nov 2023 - 26 Nov 2023, Wuyishan, China.