Book Section

Jago, Leo Kenneth and Deery, Margaret (2006) Convention delegates - the relationship between satisfaction with the convention and with the host destination: a case study. In: Managing Tourism and hospitality Services: Theory and International Applications. Prideaux, Bruce, Moscardo, Gianna and Laws, Eric, eds. CAB International, Oxfordshire, pp. 15-25.

King, Brian and Slavik, Carina (2001) Accommodation distribution: transforming YWCA Australia into Travel Ys International. In: Tourism distribution channels: practices, issues and transformations. Buhalis, Dimitrios and Laws, Eric, eds. Continuum, New York ; London, pp. 185-201.