Mackay, Wendy
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Tran, Minh Hong, Yang, Yun and Raikundalia, Gitesh K (2009) Conversational Awareness in Text-Based Computer Mediated Communication. In: Awareness Systems: Advances in Theory, Methodology and Design. Markopoulos, Panos, De Ruyter, Boris and Mackay, Wendy, eds. Human-computer interaction series . Springer, Dordrecht, The Netherlands, pp. 313-333.