Newell, S
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Number of items: 2.
Conference or Workshop Item
Kohlborn, Thomas, Korthaus, Axel 
ORCID: 0000-0002-4150-8607, Chan, Taizan and Rosemann, Michael
(2009)
Service analysis - A critical assessment of the state of the art.
In: 17th European Conference on Information Systems (ECIS 2009), 08 June 2009-10 June 2009, Verona, Italy.
Burgess, Stephen ORCID: 0000-0001-8998-9772, Sellitto, Carmine ORCID: 0000-0001-6119-9242, Cox, Carmen and Buultjens, Jeremy
(2009)
User-generated content (UGC) in tourism: benefits and concerns of online consumers.
In: ECIS 2009 - 17th European Conference on Information Systems - Information Systems in a Globalising World : Challenges, Ethics and Practices, 08 June 2009-10 June 2009, Verona, Italy.