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Assaf, Albert and Matawie, K. M (2008) Cost Efficiency Modelling in Health Care Foodservice Operations. International Journal of Hospitality Management, 27 (4). pp. 604-613. ISSN 0278-4319

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Bakalis, Steve (2006) Driza-bone : Keeping Drizabone in a Dry Land, yet Going Global: Case study overview and teaching notes. In: Next step the world : resources for higher education : series 1 : International business and international marketing case studies. Derigo, Leigh, Sanders, Ian and Conroy, Kate, eds. Austrade, Canberra, ACT, pp. 55-60.

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Bauer, Thomas G (1990) The perceptions, holiday expectations and holiday experiences of German speaking visitors to southern Australia. Coursework Master thesis, Footscray Institute of Technology.

Baum, Tom and Lockstone, Leonie (2007) Volunteers and Mega Sporting Events: Developing a Research Framework. International Journal of Event Management Research, 3 (1). pp. 29-41. ISSN 1838-0681

Baum, Tom and Lockstone, Leonie (2008) Working with People at Tourism's Extreme Margins: A Review of Human Resources in Remote Destinations. In: CAUTHE: Tourism and Hospitality Research, Training and Practice: "Where the bloody hell are we?". Richardson, Scott, Fredline, Liz, Patiar, Anoop and Ternel, Megan, eds. Griffith University, Gold Coast, Queensland, pp. 980-989.

Beall, Justin, Roberts, Linda Margaret and Jago, Leo Kenneth (2005) Motel Makeover Guide: Renovating 3-4 Star Motels in Regional Australia. Technical Report. Cooperative Research Centre for Sustainable Tourism, Queensland.

Bennett, Michelle, King, Brian and Milner, Laura (2004) The Health Resort Sector in Australia: A Positioning Study. Journal of Vacation Marketing, 10 (2). pp. 122-137. ISSN 1356-7667

Bergin, Suzanne (1998) The consumer's perception of the accreditation of adventure tour operators. Research Master thesis, Victoria University of Technology.

Bergin-Seers, Suzanne (2000) Benchmarking small business performance: barriers and benefits. In: (ICSB) International Council for Small Business World Conference - Entrepreneurial SMEs - Engines for Growth in the Millennium, 7-10 June, 2000, Brisbane, Queensland.

Bergin-Seers, Suzanne, Beeton, Sue and Lee, Christine (2007) Environmentally sustainable practices of Victorian tourism enterprises. Technical Report. Sustainable Tourism CRC, Griffith University, Qld. : Sustainable Tourism CRC.

Bergin-Seers, Suzanne and Jago, Leo Kenneth (2007) Performance measurement in small motels in Australia. Tourism and Hospitality Research, 7 (2). pp. 144-155. ISSN 14673584

Bergin-Seers, Suzanne, Jago, Leo Kenneth and Whitelaw, Paul A (2005) A Process for the Classification of Small Motels in Australia. In: International Hospitality and Tourism Virtual Conference, Purdue University.

Bergin-Seers, Suzanne and Mair, Judith (2009) Emerging Green Tourists in Australia: Their Behaviours and Attitudes. Tourism and Hospitality Research, 9 (2). pp. 109-119. ISSN 1467-3584

Bergin-Seers, Suzanne and Mair, Judith (2009) Pro-Environmental Tourists and their Views and Understandings of 'Green' Tourism Products. In: ANZMAC 2009, sustainable management and marketing conference. Australian & New Zealand Marketing Academy (ANZMAC), Canning Bridge, W.A, pp. 1-7.

Bergin-Seers, Suzanne and Morrison, Alison (2002) Pro-growth small businesses: learning 'architecture'. Journal of Managment Development, 21 (5). pp. 388-400. ISSN 02621711

Bergin-Seers, Suzanne, O’Mahony, Barry and Quiazon, Regina (2007) The travel agency service industry: industry trends and practices. Other. Sustainable Tourism CRC (STCRC).

Berno, Tracy and King, Brian (2006) Fiji islands: rebuilding tourism in an insecure world. In: Tourism, security and safety : from theory to practice. Elsevier, pp. 67-82.

Bhandari, Mahesh Singh (2010) Impact of varying service recovery attributes on outcomes in process-based and outcome-based service failure : an empirical examination. PhD thesis, Victoria University.

Bhandari, Mahesh Singh, Tsarenko, Yelena and Polonsky, Michael Jay (2007) A proposed multi-dimensional approach to evaluating service recovery. Journal of Services Marketing, 21 (3). pp. 174-185. ISSN 0887-6045

Bhaskaran, Suku (2005) Incremental innovation and business performance: small and medium-size food enterprises in a concentrated industry environment. Journal of Small Business Management, 44 (1). pp. 64-80. ISSN 0047-2778

Bhaskaran, Suku (2008) Relationship Marketing and E-Business: Operations and Strategies of Small-to-Medium Scale Food Enterprises. RIRDC publication , 07/108 . Rural Industries Research and Development Corporation (RIRDC), Barton, A.C.T..

Bhaskaran, Suku (2004) Strategic experimentation and innovation in rural Australia. British food journal, 106 (2). pp. 141-152. ISSN 0007-0070x

Bhaskaran, Suku (1994) A study of current strategies and position and an analysis of the market prospects for the export of Australian dairy products to Malaysia. Research Master thesis, Victoria University of Technology.

Bhaskaran, Suku and Hardley, Felicity (2002) Buyer beliefs, attitudes and behaviour: foods with therapeutic claims. Journal of consumer marketing, 19 (7). pp. 591-606. ISSN 0736-3761

Bhaskaran, Suku, Polonsky, Michael Jay, Cary, John and Fernandez, Shadwell (2006) Environmentally sustainable food production and marketing: opportunity or hype? British Food Journal, 108 (8). pp. 677-690. ISSN 0007-070X

Bhaskaran, Suku and Sukumaran, Nishal (2007) Contextual and Methodological Issues in COO Studies. Marketing Intelligence and Planning, 25 (1). pp. 66-81. ISSN 0263-4503

Bhaskaran, Suku and Sukumaran, Nishal (2007) National Culture, Business Culture and Management Practices: Consequential Relationships? Cross Cultural Management - An International Journal, 14 (1). pp. 54-67. ISSN 1352-7606

Binney, Wayne, Hall, John and Oppenheim, Peter (2003) An Evaluation of the Victorian Serrated Tussock Management Program. The State of Victoria, Department of Primary Industries, Geelong, Vic..

Binney, Wayne, Hall, John and Oppenheim, Peter (2003) Knowledge Enhancement in the Change Process: Social Marketing and Attitude Change Leading to Improved Environmental Behaviour. The International Journal of Knowledge, Culture and Change Management, 3. ISSN 1447-9524

Binney, Wayne, Hall, John and Oppenheim, Peter (2006) Understanding the components in social behavioural change Implications for non-profit organisation. International Journal of Knowledge, Culture and Change Management, 5 (8). pp. 27-32. ISSN 1447-9524

Binney, Wayne, Hall, John and Shaw, Mike (2003) A Further Development in Social Marketing Application of the MOA Framework and Behavioral Implications. Marketing Theory, 3 (3). pp. 387-408. ISSN 1470-5931

Black, Rosemary and King, Brian (2002) Human resource development in remote island communities: an evaluation of tour-guide training in Vanuatu. International Journal of Tourism Research, 4 (2). pp. 103-117. ISSN 1099-2340

Boonkaew, Sunthorn, Polonsky, Michael Jay and Pearlman, Michael (2006) Defining the Domain of Corporate Social Responsibility (CSR) in Tourism Organisations: A Preliminary view from Stakeholders in Thailand's Accommodation Sector. In: 'To the city and beyond...' : proceedings of the 16th annual CAUTHE conference 6 - 9 February 2006 Melbourne Australia. Whitelaw, Paul A and O'Mahony, Barry G, eds. Victoria University - School of Hospitality, Tourism and Marketing, Footscray, Victoria, pp. 1001-1016.

Box, Gerald and O'Mahony, Barry G (2003) Equal Opportunities Legislation and the Service Sector: Constraints to Recruitment in Irish Theme Pubs? In: Proceedings of the conference on managing tourism in the global economy: an international conference. Victoria University, Melbourne, Vic., pp. 248-258.

Bransgrove, Colin E (1991) Strategic marketing and the tourism small business in Victoria. Coursework Master thesis, Victoria University of Technology.

Brennan, Linda and Binney, Wayne (2008) Concepts in Conflict: Social Marketing and Sustainability. Journal of Non Profit and Public Sector Marketing, 20 (2). pp. 261-282. ISSN 1049-5142

Brennan, Linda and Binney, Wayne (2010) Fear, Guilt, and Shame Appeals in Social Marketing. Journal of Business Research, 63 (2). pp. 140-146. ISSN 0148-2963

Brennan, Linda and Binney, Wayne (2008) "I have to want to do it" : gaining 'voluntary' compliance with fear, guilt and shame appeals in social marketing campaigns. In: World Social Marketing Conference 2008, 29-30 September 2008, Brighton and Hove City, England. (Unpublished)

Brennan, Linda and Binney, Wayne (2008) The Redefining of Debt: Vulnerable Consumers and the Acceptance of Debt in Australia. In: Latin American Advances in Consumer Research : Sao Paulo, Brazil. Acevedo, Claudia R, Hernandez, José Mauro C and Lowrey, Tina M, eds. Association for Consumer Research, Duluth, MN.

Brennan, Linda and Binney, Wayne (2008) Social Responsibility and Credit Availability. In: Australia and New Zealand Marketing Academy Conference 2008 : marketing : shifting the focus from mainstream to offbeat. Spanjaard, Daniela, Denize, Sara and Sharma, Neeru, eds. Promaco Conventions Pty Ltd for the ANZMAC 2008 Conference, Canning Bridge, WA.

Brennan, Linda, Binney, Wayne and Grant, Sharon (2008) Sustainability: A Cross-Cultural Comparison of Attitudes and Behaviours. In: Managing and Marketing Organizations in An Era of Global Complexity : Academy of World Business, Marketing & Management Development 2008 Conference. Ogunmokun, Gabriel, Gabbay, Rony and Rose, Janelle, eds. Academy of World Business Marketing and Management Development, Perth, W.A., pp. 555-561.

Brennan, Linda, Binney, Wayne and McCrohan, Janelle (2009) Implanting sustainability in business strategies: CSR, Ethics or the Law? In: Sustainable Social Enterprise. Victoria Law School, VU, Melbourne, Australia, pp. 1-8.

Brennan, Mike and Lees, Gavin (2010) A Test of Five Methods for Recruiting a Radio Diary Panel. Australasian Journal of Market and Social Research, 18 (1). pp. 7-13. ISSN 1832-7362

Brown, Rudolph and Junek, Olga (2004) LDCs and global tourism - effects of disastrous events and the role of travel advisories and the media. ASEAN journal on hospitality and tourism, 3 (1). pp. 41-50. ISSN 1412-2073

Bull, Helen Tongmoy (1992) Tourism potential of Yarra Bend Park with emphasis on international tourism. Coursework Master thesis, Victoria University of Technology.

C

Callan, Victor and Clayton, Berwyn (2010) E-assessment and the AQTF: Bridging the Divide Between Practitioners and Auditors. Project Report. Australian Flexible Learning Framework, Canberra.

Carlsen, Jack, Ali-Knight, Jane and Robertson, Martin (2008) Access - A research agenda for Edinburgh festivals. Event Management, 11 (1-2). pp. 3-11. ISSN 1525-9951

Carlsen, Jack, Ali-Knight, Jane and Robertson, Martin (2007) Access: Developing a research agenda for Edinburgh festivals and events. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne, Vic..

Cary, John and Williams, Kathryn (2002) Landscape preferences, ecological quality and biodiversity protection. Environment and Behavior, 34 (2). pp. 257-274. ISSN 00139165

Cary, John and Williams, Kathryn (2001) Perception of native grasslands in south-eastern Australia: some implications for landscape aesthetics and other landscape values. Ecological Management and Restoration, 2 (2). pp. 139-144. ISSN 14427001

Chang, Ching-Hung (2007) The effect of newness of physical surroundings on theme park visitors' repurchase behaviour. PhD thesis, Victoria University.

Chartrungruang, Bung-On (2002) Relationship between staff selection and training based upon TQM principles and guest satisfaction with service quality in hotel settings. PhD thesis, Victoria University of Technology.

Chartrungruang, Bung-On, Turner, Lindsay W, King, Brian and Waryszak, Robert (2006) Customer satisfaction, training and TQM: a comparative study of Western and Thai hotels. Journal of Human Resources In Hospitality & Tourism, 5 (1). pp. 51-75. ISSN 1533-2845

Chaunkamnerdkarn, Sirirat (2006) Using learning style knowledge to enhance student learning and skill development: a case study of hospitality education at a Thai university. PhD thesis, Victoria University.

Chen, Po-Tsang (2008) The role of perceived value in a customer loyalty model: an investigation of the Australian coffee outlet industry. PhD thesis, Victoria University.

Chiang, Che-Chao (2009) The influences of destination experiences on behavioural intentions : an investigation of MICE travellers in Taiwan. PhD thesis, Victoria University.

Clayton, Berwyn, Meyers, Dave, Bateman, Andrea and Bluer, Robert (2010) Practitioner Expectations and Experiences with the Certificate IV in Training and Assessment (TAA40104). Other. National Centre for Vocational Education Research, Adelaide.

Con Foo, Rodney and Breen, John P (2009) Successful Exit Processes of SMEs in Australia. In: SEAANZ 2009, September 1-3, 2009, Wellington, New Zealand.

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Cowley, Elizabeth, Farrell, Colin and Edwardson, Michael (2004) Affective Expectations and Uncertainty Orientation: When do Affective Expectations Stop Influencing Affective Reactions? Advances in Consumer Research, 31. pp. 140-141. ISSN 0098-9258

Cowley, Elizabeth, Farrell, Colin and Edwardson, Michael (2004) A New Classification of Uncertainty Orientation: Exploring the Susceptibility to the Hindsight Bias in a Gambling Context. Advances in Consumer Research, 31. pp. 246-247. ISSN 0098-9258

Cowley, Elizabeth, Farrell, Colin and Edwardson, Michael (2005) The role of affective expectations in memory for a service encounter. Journal of Business Research, 58. pp. 1419-1425. ISSN 0148-2963

D

Dann, Stephen, Harris, Phil, Sullivan Mort, Gillian, Fry, Marie-Louise and Binney, Wayne (2007) Reigniting the fire: a contemporary research agenda for social, political and non-profit marketing. Journal of Public Affairs, 7 (3). pp. 291-304. ISSN 1479-1854

Davidson, Michael and King, Brian (2008) The purchasing experience of Chinese tourism and hospitality students in Australia. Journal of Hospitality and Tourism Education, 20 (1). pp. 30-37. ISSN 10963758

Davidson, Michael, Wang, Ying and King, Brian (2008) Critical Issues in the Australian Chinese Student Market. In: Cultural And Event Tourism: Issues and Debates. Akdeniz University, Turkey, pp. 1-17.

Deery, Margaret and Jago, Leo Kenneth (2001) Hotel management style : a study of employee perceptions and preferences. International journal of hospitality management, 20 (4). pp. 325-338. ISSN 0278 4319

Deery, Margaret, Jago, Leo Kenneth and Mair, Judith (2009) Dealing With Change: The Impacts of Seasonality on Tourism Operators. In: CAUTHE 2009: See Change Tourism and Hospitality in a Dynamic World. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University of Technology, Fremantle, Western Australia, pp. 707-735.

Dempsey, Kate (2006) Values in Leadership: Approaches of Victorian Local Government Managers. PhD thesis, Victoria University.

Deng, Jinyang, King, Brian and Bauer, Thomas G (2002) Evaluating natural attractions for tourism. Annals of Tourism Research, 29 (2). pp. 422-438. ISSN 0160-7383

Diamond, Andrea (2007) The career development and identity of Victorian local government chief executives: is gender a factor? Other Degree thesis, Victoria University.

Dickman, Sharron (1981) The tourists are coming, the tourists are coming! : an introductory text to the travel and tourism industry. Footscray Institute of Technology, Footscray, Vic..

Dolnicar, Sara and Fluker, Martin (2003) Behavioural Market Segments Among Surf Tourists: Investigating Past Destination Choice. Journal of Sport Tourism, 8 (3). pp. 186-196. ISSN 1477-5085

Dolnicar, Sara and Fluker, Martin (2003) Behavioural market segments among surf tourists: invesigating past destination choice. Journal of sport & tourism, 8 (3). pp. 186-196. ISSN 1477-5085

Donoho, Casey L, Polonsky, Michael, Roberts, Scott and Cohen, David A (2001) A cross-cultural examination of the general theory of marketing ethics: Does it apply to the next generation of managers? Asia Pacific Journal of Marketing and Logistics, 13 (2). 45 - 63. ISSN 1475-7699

Dwyer, Larry, King, Brian and Prideaux, Bruce (2007) The effects of restrictive business practices on Australian inbound package tourism. Asia-Pacific Journal of Tourism Research, 12 (1). pp. 47-64. ISSN 1094-1665

E

Ensor, John, Robertson, Martin and Ali-Knight, Jane (2007) The Dynamics of Successful Events - The Experts' Perspective. Managing Leisure, 12 (2/3). pp. 223-235. ISSN 1360-6719

Ensor, John, Robertson, Martin and Ali-Knight, Jane (2008) The Dynamics of Successful Events - The Experts' Perspective. In: Events and Festivals : Current Trends and Issues. Robertson, Martin and Frew, Elspeth, eds. Routledge, London, UK, pp. 122-134.

F

Fluker, Martin and Deery, Margaret (2003) Condoms In The First Aid Kit : River Guides, Clients and Sex. In: Sex and Tourism : Journeys of Romance, Love, and Lust. Bauer, Thomas G and McKercher, Bob, eds. Haworth Hospitality Press, New York, USA, pp. 109-118.

Frew, Elspeth Ann (2000) Industrial Tourism: A Conceptual and Empirical Analysis. PhD thesis, Victoria University.

Frew, Elspeth Ann and White, Leanne (2007) Australia Day Alternative Events: An Exploration of National Identity and Nationalism. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne, Victoria.

Frew, Elspeth Ann and White, Leanne (2013) The creation of closeness: identity tourists in Who do you think you are? Tourism Analysis, 18 (3). pp. 313-322. ISSN 1083-5423

Fry, Marie-Louise and Polonsky, Michael Jay (2004) Examining the Unintended Consequences of Marketing. Journal of Business Research, 57 (11). pp. 1303-1306. ISSN 0148-2963

G

Gamage, Ari and Higgs, Bronwyn (1997) Economics of venue selection for special sporting events: with special reference to the 1996 Melbourne Grand Prix. Asia-Pacific Journal of Tourism Research, 1 (2).

Garma, Romana and Junek, Olga (2006) Evaluating Website Quality of Tourism Websites: a Study of Australian and Malaysian Consumers. In: 'To the city and beyond...' : proceedings of the 16th annual CAUTHE conference 6 - 9 February 2006 Melbourne Australia. O'Mahony, Barry G and Whitelaw, Paul A, eds. School of Hospitality, Tourism and Marketing, Victoria University, Melbourne, pp. 1745-1754.

Giblin, Deirdre, Higgs, Bronwyn and Hollick, Mary (1998) Visitor impressions of Rembrandt: a genius and his impact. Project Report. National Gallery of Victoria, Melbourne, Australia. (Unpublished)

Gillet, Susan and Whitelaw, Paul A (2003) The Development of Reflective Hospitality Managers. In: CAUTHE 2003 : Riding the Wave of Tourism and Hospitality Research. Braithwaite, Robyn L and Braithwaite, Richard W, eds. Southern Cross University, Lismore, N.S.W., pp. 461-472.

Goulding, Carmel (2001) Resident travel motives in a small island state: the influence of visiting friends and relatives on travel by Tasmanian residents. Research Master thesis, Victoria University of Technology.

Grant, Ken, Laney, Richard, Nasution, Hanny and Pickett, Bill (2008) The sum of sales - SME marketing. Monash Business Review, 4 (2). p. 18. ISSN 1833-4091

Grant, Ken, Laney, Richard, Nasution, Hanny and Pickett, Bill (2009) The role of management control to Australian SME's sales effectiveness. In: Australian and New Zealand Marketing Academy Conference (ANZMAC) 2009, Sustainable Management and Marketing Conference, 30 November - 2 December 2009, Melbourne.

Grant, Ken and Nasution, Hanny (2009) Examing the marketing : sales relationships and its implications for business performance. In: Australian and New Zealand Marketing Academy Conference (ANZMAC) 2009 - Sustainable Management and Marketing Conference, 30 November - 2 December 2009, Melbourne.

Griffin, Tony, Hayllar, Bruce and King, Brian (2006) City Spaces, Tourist Places? An examination of tourist experiences in Melbourne's riverside precincts. In: CAUTHE 2006: To the City and Beyond…. Victoria University.

Guo, Wenbin (1999) Strategies for Entering the Chinese Outbound Travel Market. PhD thesis, Victoria University.

Guo, Wenbin, Turner, Lindsay W and King, Brian (2001) The emerging golden age of Chinese tourism and its historical antecedents : a thematic investigation. Tourism, culture & communication, 3 (3). pp. 131-146. ISSN 1098-304x

Guthrie, Hugh and Clayton, Berwyn (2010) Building Capability in Vocational Education and Training Providers: the TAFE Cut. Other. National Centre for Vocational Education Research, Adelaide.

H

Hall, John, Basarin, V. John and Lockstone, Leonie (2008) Analysis of Satisfaction at Gallipoli on ANZAC Day, 2007: Results of a Survey of Event Participants. In: CAUTHE 2008 Tourism and Hospitality Research, Training and Practice: "Where the bloody hell are we?". Richardson, Scott, Fredline, Liz, Patiar, Anoop and Ternel, Megan, eds. Griffith University, Gold Coast, Queensland, pp. 1-17.

Hall, John, Basarin, V. John and Lockstone, Leonie (2009) An Empirical Analysis of Attendance at a Commemorative Event: Anzac Day at Gallipoli. International Journal of Hospitality Management, 29 (2). pp. 245-253. ISSN 0278-4319

Hall, John, Binney, Wayne and Kennedy, Wendy (2005) Effective teaching in Universities are students' basic needs being satisfied in large classes. International Journal of Learning, 12 (4). pp. 309-318. ISSN 1447-9494

Hall, John, Binney, Wayne and O'Mahony, Barry G (2004) Age Related Motivational Segmentation of Wine Consumption in a Hospitality Setting. International Journal of Wine Marketing, 16 (3). pp. 29-43. ISSN 0954-7541

Hall, John, Binney, Wayne and O'Mahony, Barry G (2003) Consuming Wine : A Market Segmentation and Purchase Motivation Study - Purchase, Motivation and Segmentation in Wine Marketing. In: Research In Contemporary Issues of Marketing : Best Paper Series of The Inaugural Australian Conference of The Chartered Institute of Marketing. Buttery, Ernest Alan, ed. School of University of Western Sydney, School of Marketing and International Business, South Penrith, N.S.W., Australia, pp. 129-145.

Hall, John, Binney, Wayne and O'Mahony, Barry G (2003) Purchase, Motivation and Segmentation In Wine Marketing. In: Research in contemporary issues of marketing: best paper series of the Inaugural Australian Conference of the Chartered Institute of Marketing : a research volume. Buttery, Ernest Alan, ed. University of Sydney, Sydney, pp. 129-145.

Hall, John, Binney, Wayne and O'Mahony, Barry G (2003) Wine Purchasing Behaviour in Hospitality Settings: Age-Related Market Segments and Their Purchase Motivations. In: Riding the wave of tourism and hospitality research : proceedings of the Council of Australian University Tourism and Hospitality Education Conference, Coffs Harbour, 2003. Braithwaite, Robyn L and Braithwaite, Richard W, eds. Southern Cross University, Lismore, NSW, pp. 1-11.

Hall, John, Lockstone, Leonie, Basarin, V. John and Shaw, Robin N (2008) Battlefield Tourism in Turkey: An Empirical Analysis of British Ex-Colonial Event Attendance. In: Academy of Marketing Annual Conference 2008 Proceedings : Reflective Marketing in a Material World. Robert Gordon University, Aberdeen, Scotland , pp. 1-8.

Hall, John, O'Mahony, Barry G, Oppenheim, Peter and Valos, Michael (2007) An analysis of the antecedents influencing female attendance at sporting events. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne, Vic..

Hall, John, O'Mahony, Barry G and Vieceli, Julian (2009) A Model of Predictors of Attendance at Major Sporting Events. In: Sustainable Management and Marketing Conference, Melbourne, 30th November-2nd December 2009. Tojib, Dewi, ed. Australian & New Zealand Marketing Academy, Canning Bridge, WA.

Hall, John, O'Mahony, Barry G and Vieceli, Julian (2009) An empirical model of attendance factors at major sporting events. International Journal of Hospitality Management, 29 (2). pp. 328-334. ISSN 0278-4319

Hall, John and Winchester, Maxwell ORCID: 0000-0001-5458-517X (2000) Focus on your Customer through Segmentation. The Australian and New Zealand Wine Industry Journal, 15 (2). pp. 93-96. ISSN 0819-2421

Harris, Rob, Jago, Leo Kenneth and King, Brian (2005) Case Studies in Tourism & Hospitality Marketing. Pearson Hospitality, Frenchs Forest, N.S.W..

Harvey, Matt, Frost, Warwick and White, Leanne (2014) Exploring wine and identity. In: Wine and identity : branding, heritage, terroir. Harvey, Matt, White, Leanne and Frost, Warwick, eds. Routledge studies of gastronomy, food and drink . Routledge, Oxon, pp. 1-13.

Hede, Anne-Marie ORCID: 0000-0002-6204-7088 and Kellett, P (2008) Examining the Relationship between Event Owners and Host Destinations. In: CAUTHE 2008 Conference: Where the bloody hell are we?, 10 February 2008-14 February 2008, Gold Coast International Hotel, Gold Coast.

Hede, Anne-Marie (2008) The Airey's Inlet Farmers' Market : Where the Coast Meets the Ranges. In: Food and Wine Festivals and Events Around the World : Development, Managment and Markets. Hall, Colin Michael and Sharples, Liz, eds. Elsevier, Oxford, UK, pp. 279-285.

Hede, Anne-Marie (2010) Attending ANZAC Day Events: Lived Experiences in the New Millennium. In: Reflections on ANZAC Day: From One Millennium to the Next. Hede, Anne-Marie and Rentschler, Ruth, eds. Heidelberg Press, Heidelberg, Australia, pp. 175-185.

Hede, Anne-Marie (2006) Farmers' markets, tourism and slow food: an Australian case study analysis. In: Beyond Nature: New Zealand Tourism and Hospitality Research Conference Papers. Hall, Colin Michael, ed. Department of Tourism, University of Otago, Dunedin, N.Z..

Hede, Anne-Marie (2008) Food and Wine Festivals : Stakeholders, Long-term Outcomes and Strategies for Success. In: Food and Wine Festivals and Events Around the World : Development, Management and Markets. Hall, Colin Michael and Sharples, Liz, eds. Elsevier, Oxford, UK, pp. 85-100.

Hede, Anne-Marie (2007) Managing special events in the new era of the triple bottom line. Event Management, 11 (1/2). pp. 13-22. ISSN 1525-9951

Hede, Anne-Marie (2006) Mega-events and the "Showcase" Effect: Investigating the Moderating Influence of Exposure to the 2004 Olympic Games Telecast and Interest in the Olympic Movement - an Australian Perspective. Tourism Review International, 10 (4). pp. 241-255. ISSN 1544-2721

Hede, Anne-Marie (2005) Sports-events, tourism and destination marketing strategies: an Australian case study of Athens 2004 and its media telecast. Journal of Sport & Tourism , 10 (3). pp. 187-200. ISSN 1477-5085

Hede, Anne-Marie (2007) World heritage listing and the evolving issues related to tourism and heritage: Cases from Australia and New Zealand. Journal of Heritage Tourism, 2 (3). pp. 133-144. ISSN 1743-873X

Hede, Anne-Marie (2004) A conceptual and empirical investigation of the determinants of consumer satisfaction within the context of special events : attribute- and value-based perspectives. PhD thesis, Victoria University of Technology.

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Hede, Anne-Marie and Hall, John (2006) Anzac Day in the New Millennium: Insights from New Zealand Millennials. In: Beyond nature : New Zealand Tourism and Hospitality Research Conference. Hall, Colin Michael, ed. Department of Tourism, University of Otago, Otago, New Zealand.

Hede, Anne-Marie, Hall, John and O'Mahony, Barry G (2004) Segmenting the Local Market for Cultural Tourist Attractions: A Case of Melbourne, Australia. In: Proceedings of Tourism : State of the Art II Conference 2004. The Scottish Hotel School, ‬University of Strathclyde, Glasgow, Scotland.

Hede, Anne-Marie, Hall, John and O'Mahony, Barry G (2004) Understanding The Leisure Motives of Visitors to Tourist Attractions. In: CAUTHE 2004: Creating Tourism Knowledge. Cooper, Chris, Arcodia, Charles, Solnet, David and Whitford, Michelle, eds. Council for Australian University Tourism and Hospitality Education, Australia, pp. 295-301.

Hede, Anne-Marie, Jago, Leo Kenneth and Deery, Margaret (2003) An Agenda for Special Event Research: Lessons from the Past and Directions for the Future. Journal of Hospitality and Tourism Management, 10 (3). pp. 1-14. ISSN 1447-6770

Hede, Anne-Marie, Jago, Leo Kenneth and Deery, Margaret (2005) Segmentation of Special Event Attendees Using Personal Values: Relationships with Satisfaction and Behavioural Intentions. In: Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction. The Haworth Press Inc., pp. 33-35.

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Hede, Anne-Marie, Kellett, Pamm and Chalip, Laurence (2007) Communicating with residents of host destinations: an exploratory study of a dispersed mega-event. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne, Vic..

Hede, Anne-Marie and O'Mahony, Barry G (2004) The Media and the Development of the Tourism Industry during the 20th and 21st Centuries: An Analysis of Four Noteworthy Cases. In: International Tourism and Media Conference Proceedings. Frost, Warwick, Croy, Glen and Beeton, Sue, eds. Tourism Research Unit, Monash University, Narre Warren, Vic., pp. 69-76.

Hede, Anne-Marie and Stokes, Robyn (2009) Network Analysis of Tourism Events: An Approach to Improve Marketing Practices for Sustainable Tourism. Journal of Travel and Tourism Marketing, 26. pp. 656-669. ISSN 1054-8408

Hede, Anne-Marie and Thyne, Maree (2010) A journey to the authentic: Museum visitors and their negotiation of the inauthentic. Journal of Marketing Management, 26 (7-8). pp. 686-705. ISSN 0267-257X (print) 1472-1376 (online)

Hede, Anne-Marie, Thyne, Maree and White, Tabitha (2010) Sources for authentic visitor experiences: preliminary findings from museums in Australia. In: AM2010 : Transformational Marketing: Academy of Marketing Conference, 6-8 July, 2010, Coventry University Business School.

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Higgs, Bronwyn (2005) Researching and profiling Australian consumer markets. Marketing Magazine, June 2. pp. 78-79. ISSN 0819-1131

Higgs, Bronwyn (1991) The barmaid problem in Britain, 1880-1920. Working Paper. the author. (Unpublished)

Higgs, Bronwyn (2006) The gloss free glossary. Marketing and Media Survival Guide, Novemb. ISSN 1441-7863.

Higgs, Bronwyn (2006) A marketer's guide to the CGM galaxy. Marketing Magazine, June,. pp. 72-74. ISSN 0819-1131

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Higgs, Bronwyn and Giblin, Deirdre (2001) The effects of dislocation of the dominant player on functioning within a fine arts cluster. In: Australia New Zealand Marketing Academy Conference, 28 Nov - 1 Dec 2000, Gold Coast, Queensland, Australia.

Higgs, Bronwyn and Milner, Laura (2005) Portrayals of cultural diversity in Australian television commercials: a benchmark study. In: Australia New Zealand Marketing Academy, 5-7 Dec 2005, Freemantle, WA.

Higgs, Bronwyn and Milner, Laura (2006) Portrayals of maturity in Australian television commercials: a benchmark study. In: Hawaii International Conference on Business, 25-28 May 2006, Waikiki, Hawaii.

Higgs, Bronwyn and Polonsky, Michael Jay (2007) New media : embedding communications strategy in broader marketing strategy. In: Australia New Zealand Marketing Academy, 3-5 Dec 2007, Dunedin, New Zealand.

Higgs, Bronwyn, Polonsky, Michael Jay and Hollick, Mary (2005) Measuring expectations: forecast vs. ideal expectations. Does it really matter? Journal of Retailing and Consumer Services, 12 (1). pp. 49-64. ISSN 0969-6989

Higgs, Bronwyn and Ringer, Allison (2007) Trends in consumer segmentation. In: Australia New Zealand Marketing Academy, 3-5 Dec 2007, Dunedin, New Zealand.

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Jago, Leo Kenneth, Chalip, Laurence, Brown, Graham, Mules, Trevor and Ali, Shameem (2003) Building Events Into Destination Branding: Insights from Experts. Event Management, 8 (1). pp. 3-14. ISSN 1525-9951

Jennings, Gayle and Junek, Olga (2007) Grounded Theory : Innovative Methodology or a Critical Turning From Hegemonic Methodological Praxis in Tourism Studies. In: The Critical Turn In Tourism Studies : Innovative Research Methods. Ateljevic, Irena, Pritchard, Annette and Morgan, Nigel, eds. Advances in tourism research . Elsevier, Oxford, UK, pp. 197-210.

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Jones, Puangchompoo (2006) Understanding the International Students' Innovation Decision Process with Particular Reference to International Higher Education Service in Australia and in Thailand. PhD thesis, Victoria University.

Jopp, Ryan, DeLacy, Terry, Mair, Judith and Fluker, Martin (2011) Towards an understanding of tourist responses to destination adaptation to climate change. In: CAUTHE 2011 National Conference: tourism : creating a brilliant blend. Gross, M, ed. School of Management, University of South Australia, Adelaide, S. Australia.

Jopp, Ryan, DeLacy, Terry, Mair, Judith and Fluker, Martin (2012) Using a Regional Tourism Adaptation Framework to Determine Climate Change Adaptation Options for Victoria's Surf Coast. Asia-Pacific Journal of Tourism Research, 18 (1-2). pp. 144-164. ISSN 1094-1665

Josiassen, Alexander (2009) Are Young Consumers Still Susceptible to The Country-of-Origin Effect? Journal of Business Systems Governance and Ethics, 4 (2). pp. 53-63. ISSN 1833-4318

Josiassen, Alexander (2009) New Product Preannouncements and Consumer Purchase Postponement: the Moderating Role of Product Familiarity. In: 38th European Marketing Academy (EMAC) Annual Conference - Marketing and the Core Disciplines, 26-29 May 2009, Nantes, France.

Josiassen, Alexander (2009) Young Australian consumers and the country-of-origin effect: investigation of the moderating roles of product involvement and perceived product-origin congruency. Australasian Marketing Journal, 18 (1). pp. 23-27. ISSN 1441-3582

Josiassen, Alexander, Assaf, Albert and Pandit, Ameet (2009) Exploring the role of income on consumers' use of product-country image. In: 2009 International Nonprofit and Social Marketing Conference (INSM) : Sustainable Social Enterprise, 14-15 July 2009, Victoria Law School, Melbourne, Victoria.

Josiassen, Alexander and Harzing, Anne-Wil (2008) Descending from the Ivory Tower: Reflections on the Relevance and Future of Country-of-Origin Research. European Management Review, 5 (4). pp. 264-270. ISSN 1740-4754

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Junek, Olga (2004) A Qualitative Inquiry into Leisure and Travel Patterns of International Students: Part 1 - Background and Methodology. In: Hospitality, tourism & foodservice industry in Asia: development, marketing, and sustainability : the second Asia-Pacific CHRIE (APacCHRIE) conference & the sixth Biennial Conference on Tourism in Asia, May 27-29, 2004, Phuket, Thailand. Chon, Kaye and Tan, Amy, eds. School of Hotel and Tourism Managment, Hong Kong Polytechnic University, Hong Kong, pp. 38-48.

Junek, Olga, Binney, Wayne and Deery, Margaret (2004) Meeting the needs of the Chinese tourist - the operators' perspective. ASEAN journal on hospitality and tourism, 3 (2). pp. 149-161. ISSN 1412-2073

Junek, Olga, Binney, Wayne and Winn, Susan (2006) All-female travel: What do women really want? Tourism: An International Interdisciplinary Journal, 54 (1). pp. 53-62. ISSN 1332-7461

Junek, Olga and Brown, Rudolph (2003) LDCs and Global Tourism Effects of Disastrous Events and the Role of Travel Advisories. In: Proceedings of the conference on managing tourism in the global economy: an international conference. Victoria University, Melbourne, Vic., pp. 520-532.

Junek, Olga and Brown, Rudolph (2004) Sustaining Tourism Interest Inspite of Disasters. In: Hospitality, tourism & foodservice industry in Asia: development, marketing, and sustainability : the second Asia-Pacific CHRIE (APacCHRIE) conference & the sixth Biennial Conference on Tourism in Asia, May 27-29, 2004, Phuket, Thailand. Chon, Kaye and Tan, Amy, eds. School of Hotel and Tourism Managment, Hong Kong Polytechnic University, Hong Kong, pp. 581-590.

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Junek, Olga, Lockstone, Leonie and Osti, Linda (2007) Event Management Education: The Students' Perspective. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne, Vic..

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Karanasios, Stan and Burgess, Stephen ORCID: 0000-0001-8998-9772 (2006) Exploring the Internet Use of Small Tourism Enterprises: Evidence from a Developing Country. The Electronic Journal of Information Systems in Developing Countries, 27 (3). ISSN 1681-4835

Karanasios, Stan and Burgess, Stephen (2008) Tourism and Internet Adoption: a Developing World Perspective. International Journal of Tourism Research, 10 (2). pp. 169-182. ISSN 1099-2340

Kay, Pandora (2004) Conceptualising the Measurement and Analysis of Authenticity and Cultural Tourism Motivation: An Under-Researched Issue. In: Proceedings of Tourism : State of the Art II Conference 2004. The University of Strathclyde, Scottish Hotel School, Glasgow, Scotland.

Kay, Pandora (2004) Conceptualising the Role of Hedonism and Authenticity in Attracting International Tourists to Cultural Attractions in the New Tourism Economy. In: Asia Pacific Tourism Association (APTA) 10th Annual Conference. Nagasaki International University, pp. 1106-1116.

Kay, Pandora (2003) Cross-cultural research issues in developing international tourist markets for cultural events. Event management: an international journal, 8 (4). pp. 191-202. ISSN 15259951

Kay, Pandora (2004) Cultural Event Tourism: Modelling Performing Arts Tourism Events and Effective Marketing Strategies. In: Festivals and Tourism: Marketing, Management and Evaluation. Business Education Publishers Ltd, pp. 15-31.

Kay, Pandora (2009) Cultural Experience Tourist Motives Dimensionality: A Cross-Cultural Study. Journal of Hospitality Marketing and Management, 18 (4). pp. 329-371. ISSN 1936-8623

Kay, Pandora (2006) Cultural experience tourists and benefit segmentation - What are the benefits? In: International Tourism and Hospitality Virtual Conference proceedings 2005 (IHTVC Conference Proceedings 2005). Purdue University.

Kay, Pandora (2006) Modelling Dimensionality of Cultural Experience Attitudes for International Tourists. In: ACSPRI Social Science Methodology Conference Proceedings. Australian Consortium for Social and Political Research Incorporated (ACSPRI), pp. 1-21.

Kay, Pandora (2006) Tourist benefits Research: Old and New Issues and Uses in a Cultural Tourism Context. In: Proceedings of the 16th Annual CAUTHE Conference. Victoria University, pp. 809-824.

Kay, Pandora (2006) Understanding Tourists' Cultural Experiences: Benefits and Satisfaction at the Queen Victoria Market, Melbourne. In: Proceedings of the Australian and New Zealand Academy of Marketing 2006. Queensland University of Technology, pp. 1-6.

Kay, Pandora, Hede, Anne-Marie, Inglis, Judi and Polonsky, Michael Jay (2008) Applicability of Leisure Theory to Managerial Views on Volunteerism in a Volunteer Managed Nonprofit Organisation: Some Preliminary Findings. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, Western Sydney, pp. 1-8.

Kay, Pandora and Meyer, Denny (2008) Americans Really are Different: Modeling the Visitor Motivation for Cultural Attractions and Testing for Cultural Differences between Western Tourists. In: 39th Annual Conference Proceedings Travel and Tourism Research Association. Travel and Tourism Research Association (TTRA), Philadelphia, Pennsylvania, United States, pp. 343-352.

Kay, Pandora and Meyer, Denny (2009) Modelling Motivation and Consumption for Cultural Experiences. In: Putting Marketing in its Place. Academy of Marketing Conference 2009, Leeds, UK, pp. 1-8.

Kay, Pandora, Wong, Emma and Polonsky, Michael Jay (2009) Marketing Cultural Attractions: Understanding Non-Attendance and Visitation Barriers. Marketing Intelligence and Planning, 27 (6). pp. 833-854. ISSN 0263-4503

Kay, Pandora, Wong, Emma and Polonsky, Michael Jay (2008) Understanding Barriers to Attendance and Non-Attendance at Arts and Cultural Institutions: A Conceptual Framework. In: ANZMAC Marketing: Shifting the Focus from Mainstream to Offbeat. Promaco Conventions P/L, Western Sydney, pp. 1-7.

Kealesitse, Botshabelo (2009) The impact of performance-based reward system (PBRS) on customers' perceived service outcomes. PhD thesis, Victoria University.

Kealesitse, Botshabelo, O'Mahony, Barry G, Lloyd-Walker, Beverley and Polonsky, Michael Jay (2013) Developing customer-focused public sector reward schemes: Evidence from the Botswana government's performance-based reward system (PBRS). International Journal of Public Sector Management, 26 (1). pp. 33-55. ISSN 0951-3558

Kellett, Pamm, Hede, Anne-Marie and Chalip, Laurence (2008) Social Policy for Sport Events: Leveraging (Relationships with) Teams from Other Nations for Community Benefit. European Sport Management Quarterly, 8 (2). pp. 101-121. ISSN 1618-4742

Khemthong, Suree (2007) Adoption and diffusion of Internet and Web technologies in hotel marketing: a study of hotels in Thailand and Australia. PhD thesis, Victoria University.

Kidd, Jeffrey N, King, Brian and Whitelaw, Paul A (2004) A Profile of Farmstay Visitors in Victoria, Australia and Preliminary Activity-Based Segmentation. Hospitality and Leisure Marketing, 11 (4). pp. 45-64. ISSN 1050-7021

Kidd, Jeffrey N and Madden-Hallett, Helen (2002) Access to the internet for marketing students - a pilot study. The ethics and equity of e-learning in higher education (2). pp. 83-92. ISSN 14445700

Kim, Hyeonju (1993) A psychographic segmentation study of Korean tourists to Australia. Coursework Master thesis, Victoria University of Technology.

King, Brian (2004) [Book review of Managing urban tourism by S.J. Page and C.M. Hall]. Tourism Management, 25 (2). pp. 290-291. ISSN 0261-5177

King, Brian (2004) Cambodia. In: Emerging destinations - international, special report. National assembly Lao People's Democratic Republic, pp. 25-49.

King, Brian (2007) Critical Book Review: the Pursuit of Wonder. Tourism, culture & communication, 7 (3). pp. 227-229. ISSN 1098-304x

King, Brian (2008) Cruise director, dive resorts, line voyage, positioning voyage and padi. In: The encyclopedia of tourism and recreation in marine environments. CAB International, Cambridge, MA , pp. 124-373.

King, Brian (2006) The Economics of Tourism Destinations. Tourism Management, 27 (6). pp. 1430-1431. ISSN 02615177

King, Brian (2009) Engagement Between Postsecondary Education and Tourism Industry in Australia. Towards A "Whole of Supply Chain" Approach. In: CAUTHE 2009 : See change : tourism & hospitality in a dynamic world. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University of Technology, Fremantle, W.A., pp. 1861-1865.

King, Brian (2005) Lao People's Democratic Republic. In: Travel & tourism intelligence / Mintel country reports. National assembly Lao People's Democratic Republic, London, pp. 1-39.

King, Brian (2005) Pacific island tourism. Tourism Management, 26 (4). pp. 632-633.

King, Brian (2007) Response to Yeoman et al.: competitive advantage through “authenticity”: an assessment of Scotland's tourism prospects. Tourism Management, 28 (4). pp. 1141-1143. ISSN 0261-5177

King, Brian (2006) Special interest tourism: myths, realities and opportunities. In: Abstracts souvenir conference on special interest tourism: an Indian imperative. Indian Institute of Tourism and Travel Management, India.

King, Brian (2004) Tourism 2004: State of the Art II. Anatolia: An International Journal of Tourism and Hospitality Research, 15 (2). pp. 206-208. ISSN 1303-2917

King, Brian (2007) Tourism and hospitality education in the Asia-Pacific Region: building sustainability through stakeholder engagement. In: Sustainability, profitability and successful tourism. Kanishka Publishers, New Delhi, pp. 247-256.

King, Brian (2004) Tourism and hospitality education in the Asia-Pacific region-building sustainability through stakeholder engagement. In: How to sustain our world's tourism conference proceedings, 2004, Chian Mai Rajabhat University, Thailand.

King, Brian (2004) Tourism as a medium for projecting national identity: some reflections on the "selling Australia" television series. In: International Tourism and Media Conference Proceedings. Tourism Research Unit, Monash University, Melbourne, Australia, pp. 123-124.

King, Brian (2007) The postmodern resort and the pleasure periphery: the case of Australia's coastal tourism resorts. In: Managing coastal tourism resorts: a global perspective. Agarwal, Sheela and Shaw, Gareth, eds. Aspects of Tourism . Channel View, Clevedon, pp. 137-153.

King, Brian (2007) The pursuit of wonder. Tourism, culture & communication, 7 (3). pp. 227-229. ISSN 1098-304x

King, Brian (2007) The wonder country : making New Zealand tourism. Tourism, culture & communication, 7 (1). pp. 83-84. ISSN 1098-304x

King, Brian and Berno, Tracy (2002) Tourism and civil disturbances: an evaluation of recovery strategies in Fiji 1987-2000. Journal of hospitality and tourism management, 9 (1). pp. 46-60. ISSN 1447-6770

King, Brian and Craig-Smith, Stephen (2005) Australasia. In: An International Handbook of Tourism Education. Advances in tourism research . Elsevier, Amsterdam, pp. 111-121.

King, Brian, Dwyer, Larry and Prideaux, Bruce (2005) Effect of unethical business practices on Australian inbound package tourism. In: CAUTHE conference, sharing tourism knowledge, 2005, Alice Springs.

King, Brian, Dwyer, Larry and Prideaux, Bruce (2006) An evaluation of unethical business practices in Australia's China inbound tourism market. Internatinal Journal of Tourism Research, 8. pp. 127-142. ISSN 1099-2340

King, Brian and Gamage, Ari (2003) Country Reports: Asia Sri Lanka. Travel and Tourism Intelligence, 3. pp. 1-32. ISSN 1465-7694

King, Brian and Gamage, Ari (2003) Sri Lanka. Country Reports - Asia, 3. pp. 1-21.

King, Brian and Jago, Leo Kenneth (2002) Australia Outbound. Travel and Tourism Analyst, 2. pp. 3-21. ISSN 0269-3755

King, Brian and Lee, Cheng-Fei (2006) Assessing Destination Competitiveness: An Application to the Hot Springs Tourism Sector. Tourism and Hospitality Planning and Development, 3 (3). pp. 179-197. ISSN 1479-053X

King, Brian, McKercher, Bob and Waryszak, Robert (2003) A comparative study of hospitality and tourism graduates in Australia and Hong Kong. International Journal of Tourism Research, 5 (6). pp. 409-420. ISSN 1099-2340

King, Brian and McVey, Mike (2003) China outbound. Travel and Tourism Analyst . pp. 1-32.

King, Brian and McVey, Mike (2006) Hotels in Australia 1988-2003 : a tale of booms and busts. Tourism Economics, 12 (2). pp. 225-246. ISSN 1354-8166

King, Brian, Nishimura, Sachiko and Waryszak, Robert (2006) Guidebook use by Japanese tourists: a qualitative study of Australia inbound travellers. International Journal of Tourism Research, 8 (1). pp. 13-26. ISSN 1099-2340

King, Brian and Pearlman, Michael (2009) Planning for Tourism at Local and Regional Levels : Principles, Practices and Possibilities. In: The SAGE Handbook of Tourism Studies. Jamal, T and Robinson, M, eds. SAGE, London, UK, pp. 416-431.

King, Brian, Prideaux, Bruce, Hobson, Perry and Hobson, Larry Dwyer (2005) Modelling the structure of the Korean package tour industry in Australia. In: ANZMAC 2005 Conference : Broadening the Boundaries, 5-7 December 2005, Perth, Western Australia.

King, Brian, Shaohua, Yu and Tang, Cam Hong (2004) Stimulating demand to create mass tourism: the implementation of China's 'Golden Weeks' holiday policy. In: Proceedings of Tourism : State of the Art II Conference 2004. The University of Strathclyde, Scottish Hotel School, Glasgow, Scotland.

King, Brian, Shaohua, Yu and Tang, Cam Hong (2003) Using demand stimulation to create mass tourism: the implementation of China's 'Golden Weeks Holiday' policy. In: Proceedings of the conference on managing tourism in the global economy: an international conference. Victoria University, Melbourne, Australia, pp. 447-466.

King, Brian, Shaohua, Yu and Tang, Cam Hong (2005) The implementation of China's golden weeks holidays policy: a preliminary assessment. Journal of Hospitality & Tourism, 3 (1). pp. 33-53. ISSN 0972-7787

King, Brian and Tang, Cam Hong (2009) China's Outbound Tourism during the 1980s - A Socio-Political Perspective. Anatolia: An International Journal of Tourism and Hospitality Research, 20 (1). pp. 18-32. ISSN 1303-2917

Kiraka, Ruth (2003) Managing Development Organisations: A Process-Based Assessment of Australian Based Non Governmental Development Organisations. PhD thesis, Victoria University.

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Langowoj, Ivetta (1990) The perception of Australian hosts by Japanese tourists. Coursework Master thesis, Footscray Institute of Technology.

Lashley, Conrad and O'Mahony, Barry G (2007) Barriers to Innovation in Hospitality Provision: Towards a reorientation of theory and practice. In: Best Education Network Think Tank VII: Innovations for Sustainable Tourism. University of Technology Sydney, Sydney, pp. 103-111.

Lee, Cheng-Fei and King, Brian (2010) International Competitiveness in Hot Springs Tourism: An Application of the Analytical Hierarchy Process Approach. Tourism Analysis, 15 (5). pp. 531-544. ISSN 1083-5423

Lee, Cheng-Fei and King, Brian (2008) Using the Delphi method to assess the potential of Taiwan's hot springs tourism sector. International Journal of Tourism Research, 10 (4). pp. 341-352. ISSN 1099-2340

Lee, Cheng-Fei and King, Brian (2009) A determination of destination competitiveness for Taiwan’s hot springs tourism sector using the Delphi technique. Journal of Vacation Marketing, 15 (3). pp. 243-257. ISSN 1356-7667

Lee, Cheng-Fei, King, Brian and Nguyen, Thu-Huong (2006) Evaluating the competitiveness and potential of Taiwan's hot springs tourism sector. In: CAUTHE Conference proceedings 2006. Victoria University, Melbourne, Australia, pp. 1725-1736.

Leepaiboon, Pannakarn (2007) A model of consumer decision-making for the adoption of Thai food in Victoria, Australia. PhD thesis, Victoria University.

Lees, Gavin and Brennan, Mike (2008) A Test of the Effectiveness of Two Modes for Following Up Non-Responders to Radio Diary Research. Marketing Bulletin, 19. ISSN 1176-645X

Lees, Gavin and Brennan, Mike (2008) A Test of the Effectiveness of Two Modes for Following Up Non-Responders to Radio Diary Research. In: Australia and New Zealand Marketing Academy Conference 2008 : marketing : shifting the focus from mainstream to offbeat. Spanjaard, Daniela, Denize, Sara and Sharma, Neeru, eds. Promaco Conventions Pty Ltd for the ANZAM 2008 Conference, Canning Bridge, WA.

Lees, Gavin and Buchanan, Rich (2005) The Share Order Effect of a New Radio Station Entering the Marketplace. Marketing Bulletin, 16 (Research Note 6). pp. 1-8. ISSN 1176-645X

Lees, Gavin, Garland, Ron and Wright, Malcolm (2007) Switching Banks: Old Bank Gone But Not Forgotten. Journal of Financial Services Marketing, 12 (2). pp. 146-156. ISSN 1363-0539

Lees, Gavin and Healey, Ben (2005) A Test of the Effectiveness of a Mouse Pointer Image in Increasing Click through for a Web Banner Advertisement. Marketing Bulletin, 16 (Research Note 1). p. 1. ISSN 1176-645X

Lees, Gavin and Wright, M (2004) The Effect of Concept Formulation on Concept Test Scores. Journal of Product Innovation Management, 21 (6). pp. 389-400. ISSN 0737-6782

Lees, Gavin and Wright, Malcolm (2009) Does the Duplication of Purchase Law Apply to Radio Listening? In: Australian and New Zealand Marketing Academy Conference (ANZMAC) 2009, Sustainable Management and Marketing Conference, 30 November - 2 December 2009, Melbourne.

Liu, Ching Hsueh (2007) Foreign exchange hedging and profit making strategy using leveraged spot contracts. Other Degree thesis, Victoria University.

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Nguyen, Thu-Huong, King, Brian and Turner, Lindsay W (2003) Travel Behavior and Migrant Cultures: The Vietnamese in Australia. Tourism Culture and Communication, 4 (3). pp. 95-107. ISSN 1098-304X

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Nishimura, Sachiko, King, Brian and Waryszak, Robert (2007) The Use of Travel Guide Books by Packaged and Non Packaged Japanese Travellers: a Comparative Study. Journal of Vacation Marketing, 13 (4). pp. 291-310. ISSN 1356-7667

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O'Mahony, Barry G and Hall, John (2003) Consumption Behaviour and Young Women: An Analysis of Food Trends. In: Riding the wave of tourism and hospitality research : proceedings of the Council of Australian University Tourism and Hospitality Education Conference, Coffs Harbour, 2003. Braithwaite, Robyn L and Braithwaite, Richard W, eds. Southern Cross University, Lismore, NSW, pp. 1-15.

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O'Mahony, Barry G and Hall, John (2007) The Influence of Perceived Body Image, Vanity and Personal Values on Food Consumption and Related Behaviour. Journal of Hospitality and Tourism mManagement, 14 (1). pp. 57-69. ISSN 1447-6770

O'Mahony, Barry G, Hall, John and Binney, Wayne (2008) Understanding the Impact of Situational Components in Hospitality Retailing : The Case of Irish Theme Pubs. In: Global Cases on Hospitality Industry. Jauhari, Vinnie, ed. The Haworth Press, New York, USA, pp. 245-264.

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O'Mahony, Barry G and Noone, Cait (2008) Program Selection in Hospitality Management at Galway-Mayo Institute of Technology (GMIT). Journal of Hospitality and Tourism Education, 20 (3). pp. 20-25. ISSN 1096-3758

O'Mahony, Barry G and Polonsky, Michael Jay (2006) Special Events in the Nonprofit Sector. In: Nonprofit marketing : marketing management for charitable and nongovernmental organizations. Wymer, Walter, Knowles, Patricia and Gomes, Roger, eds. Sage Publications, Thousand Oaks, Calif., USA, pp. 246-278.

O'Mahony, Barry G, Whitelaw, Paul A and McWilliams, Alan (2008) Editorial - Special issue: Hospitality program selection: An International Perspective. Journal of Hospitality and Tourism Education, 20 (3). pp. 4-5. ISSN 1096-3758

Oakley, Justin and White, Leanne (2005) Whistleblowing, Virtue and Accountability in an Age of Precarious Employment. Just Policy (37). pp. 64-70. ISSN 1323-2266

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Papadopoulos, Theo and Broadbent, Robyn ORCID: 0000-0001-8131-0227 (2010) Impact and Benefits of Digital Inclusion for Social Housing Residents. In: International Conference on International and Communication Technologies, 08 July 2010-10 July 2010, Corfu, Greece.

Pearlman, Michael (2010) An Evaluation of Integrated Tourism Planning and Destination Management: A Case Study of Kangaroo Island, South Australia. In: Competition and Collaboration Between Regional Tourism Destinations : 16th Asia Pacific Tourism Association (APTA) annual conference, Macau, China, 13-16 July. Asia Pacific Tourism Association, Busan, Korea, pp. 603-607.

Polonsky, Michael Jay, Binney, Wayne and Hall, John (2002) Developing Better Public Policy to Motivate Responsible Environmental Behavior- An Examination of Managers' Attitudes and Perceptions Towards Controlling Introduced Species. Journal of Nonprofit & Public Sector Marketing, 12 (1). pp. 93-107. ISSN 1049-5142

Polonsky, Michael Jay, Carlson, Les and Fry, Marie-Louise (2003) The harm chain: a public policy development and stakeholder perspective. Marketing theory, 3 (3). pp. 345-364. ISSN 1741-301x Online 1470-5931 Print

Polonsky, Michael Jay, Carlson, Les, Prothero, Andrea and Kapelianis, Dimitri (2002) A Cross-cultural examination of the environmental information on packaging: implications for advertisers. In: New directions in international advertising research. Advances in International Marketing, 12 . JAI Elsevier Science, Amsterdam, pp. 153-174.

Polonsky, Michael Jay and Garma, Romana (2003) A Blueprinting Perspective to Managing Giving. In: AMS 2003 : Academy of Marketing Science annual conference : Creating and delivering value in marketing : worldwide perspectives on a value-centric orientation. Spotts, Harlan E, ed. Developments in Marketing Science (26). Academy of Marketing Science, Coral Gables, Fla, pp. 1-5.

Polonsky, Michael Jay and Garma, Romana (2006) Service Blueprinting: A potential tool for improving cause-donor exchanges. Journal of Nonprofit and Public Sector Marketing, 16 (1/2). pp. 1-20. ISSN 1049-5142

Polonsky, Michael Jay, Garma, Romana and Chia, Norman (2004) Australian environmental alliances from an environmental NGOs perspective. Journal of marketing theory & practice, 12 (2). pp. 73-86. ISSN 1069-6679

Polonsky, Michael Jay and Grau, Stacy Landreth (2008) Evaluating the social value of charitable organizations: a conceptual foundation. Journal of Macromarketing, 28 (2). pp. 130-140. ISSN 0276-1467

Polonsky, Michael Jay, Grau, Stacy Landreth and Garma, Romana (2009) Exploring US Consumers Understanding of Carbon Offsets. In: AMS 2009: Developments in Marketing Science: Annual Conference of the Academy of Marketing Science. Robinson, Leroy, ed. Academy of Marketing Science, Coral Gables, Fla, pp. 14-18.

Polonsky, Michael Jay, Grau, Stacy Landreth and Garma, Romana ORCID: 0000-0002-4887-6680 (2010) The New Greenwash? Potential Marketing Problems with Carbon Offsets. International Journal of Business Studies, 18 (1). pp. 49-54. ISSN 1320-7156

Polonsky, Michael Jay, Mittelstaedt, John and Moore, Jesse (2008) Benchmarking Publishing Activity of US Colleges and Universities across the Leading Journals: A Grouped Evaluation. Journal for Advancement of Marketing Education, 12. pp. 19-31. ISSN 1537-5137

Polonsky, Michael Jay and Rosenberger III, Philip J (2001) Reevaluating green marketing: a strategic approach. Business horizons, 44 (5). pp. 21-30. ISSN 0007-6813

Polonsky, Michael Jay and Schuppisser, Stefan (2003) Developing relationships - a nonlinear process. In: Research in contemporary issues of marketing: best paper series of the Inaugural Australian Conference of the Chartered Institute of Marketing : a research volume. Buttery, Ernest Alan, ed. University of Sydney, Sydney, pp. 51-66.

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Polonsky, Michael Jay, Vocino, Andrea, Grau, Stacy Landreth and Garma, Romana (2010) General and Carbon Related Environmental Knowledge, Attitudes and Behavior: A Structural Equation Modeling Approach. In: AMA summer educators conference 2010 : enhancing knowledge development in marketing, Boston, Massachusetts, USA, 13-16 August, 2010. Iyer, Easwar and Coulter, Robin, eds. AMA Educators Proceedings (21). American Marketing Association, Chicago, Ill., pp. 294-295.

Polonsky, Michael Jay and Whitelaw, Paul A (2004) Exploring Multi-Dimensional Perceptual Ranking of Marketing Journals by North American Academics. In: 2004 AMA Educators’ Proceedings : Enhancing Knowledge Development in Marketing. Bernhardt, Kenneth L, Boles, James S and Ellen, Pam Scholder, eds. American Marketing Association, Chicago, IL, pp. 13-20.

Polonsky, Michael Jay and Whitelaw, Paul A (2006) A Multi-Dimensional Examination of Marketing Journal Rankings by North American Academics. Marketing Education Review, 16 (3). pp. 59-72. ISSN 1052-8008

Polonsky, Michael Jay and Whitelaw, Paul A (2005) What Are We Measuring When We Evaluate Journals? Journal of Marketing Education, 27 (2). pp. 189-201. ISSN 0273-4753

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Prentice, Catherine and King, Brian (2010) The Influence of Emotional Intelligence on the Service Performance of Casino Frontline Employees. Tourism and Hospitality Research, 11 (1). pp. 49-66. ISSN 1467-3584 (print) 1742-9692 (online)

Prentice, Catherine and King, Brian (2011) Relationship marketing in the casino industry. Journal of Vacation Marketing, 17 (1). pp. 51-63. ISSN 1356-7667 (print) 1479-1870 (online)

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